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"Great hotel overall. The staff was generally attentive and professional. However, I did experience one uncomfortable incident where I was asked to give up my seat for a group before I had finished my drink, and no alternative accommodation was offered. There appeared to be plenty of available seating elsewhere, so this interaction was surprising. Aside from that, my stay was very pleasant."

"It was like a full apartment, very spacious and clean a little hard to find, but would highly recommend"

"Stayed in a new room as they’re expanding. Clean, convenient, great staff and convenience of an excellent restaurant. Breakfast was wonderful. Great spot with great views but about a 5 minute walk including over a pedestrian bridge to get to the main building which includes the restaurant and reception area. Walk is safe, mostly flat with sidewalks but runs parallel to busy street. Scenery is gorgeous!! One person in our party has mobility issues but managed it fine. "

"Prepare eggs in different ways, not just boiled."

"Room was excellent, exceptional high standard of cleanliness. staff were super friendly, very helpful and above all excellent customer service. Breakfast €10 was brilliant value and amazing selection for continental breakfast items including a hot selection of food, selection of fresh juices and a selection of sweet pastries. Highly recommend. "

"Ok"

"Nice and cozy hotel. Restaurant staff is excellent"

"We (family of 4) stayed here for 5 days over the New Year and we can't say enough about the genuine, inviting, and fun nature of the staff. The food is excellent and the staff is extremely friendly and accommodating. The entire hotel is well appointed with fresh rooms, amazing mountain views and shuttles to the area ski lifts. We would definitely return. "

"Simple but great hotel, 10min drive thru pontrisina, very quiet and friendly Simple but good breakfast"