Serendah Holidays from AU$523

Water pressure slow can't used water heater. The mosaic floor crack. No door safety lock.

The Royal Chulan Seremban deserves better than its current manifestation. Its deficiencies clearly stem from under investment and lack of staff training. I moved 3 guest rooms after the first night . Two rooms had leaky toilets, the third didn’t- but stank of damp/mildew and had a mosquito infestation under the dark vanity unit. Gave up at room three (3) as it was going towards midnight. Better reporting by housekeeping to estates may have prevented ongoing damage to the building. Speakers of training, housekeeping " forgets" to check and clean the separate shower, and similarly " forgets" to deliver teabags & creamer requested by reception. The ground floor public areas are deceptively impressive. A pity that the " hotel" hospitality aspect is so lacking.

Convenient to the airport, terminal 2. The room was comfortable, good ac, decent water pressure, and clean. The only issue I had was the elevator kept going out of service. When I arrived I had to carry my bags up to the 3rd floor.

This was our 3 rd sty at this hotel in 3 months . just loved it . The staff the pool , the great burger lab at the pool . Comfy beds , water everyday , a fridge and very helpful staff . Only complaint was the man who worked at the coffee and I understand this is not managed by the hotel .

A found a tissue under the covers. By my feet and it wasn’t mine.