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Reviews of Four Points by Sheraton Gangnam

4 out of 5
Four Points by Sheraton Gangnam
203, Dosan-daero, Gangnam-gu, Seoul, ICN

Reviews

8.6

Excellent

Rating 10 - Excellent. 357 out of 682 reviews" "
Rating 8 - Good. 208 out of 682 reviews" "
Rating 6 - Okay. 68 out of 682 reviews" "
Rating 4 - Poor. 25 out of 682 reviews" "
Rating 2 - Terrible. 24 out of 682 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sherlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Some of the staff were not helpful, untrained in basic check-in procedures. Hair dryer was filled with dust! Basic amenities such as toothbrush/ toothpaste are to be purchased, Water pressure was terribly low for showers as well. Highly unrecommended
Stayed 4 nights in Apr 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located near walking distance from Apgujeong station which gets you almost everywhere you’d want to go. The only small thing that could have made the experience better is the property’s cafe which was literally a self-service nespresso bar.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 10 nights in Jan 2024

10/10 Excellent

Andy

Liked: Staff & service, amenities, property conditions & facilities
Thanks Cathy from front desk of early checkinng in and great hospitality
Stayed 5 nights in Dec 2023

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, again!
This was my second stay at Four Points Sheraton Gangnam. As usual, their service and facilities were phenomenal. The location is fantastic as well and in walking distance to great restaurants and activities. I'll certainly be back.
Stayed 7 nights in Nov 2023

4/10 Poor

Jason

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My stay put me in a constant state of frustration. The staff were polite but could not help me resolve any of the many issues inexperienced during my 8 night stay. Truly one of the worst hotel experiences I have ever encountered
Stayed 8 nights in Nov 2023

10/10 Excellent

D

Stayed 2 nights in Nov 2023

10/10 Excellent

KUAN TIN

Stayed 2 nights in Nov 2023

10/10 Excellent

SUNGCHAI

Stayed 2 nights in Nov 2023

2/10 Terrible

Eunkyo

Stayed 4 nights in Oct 2023

8/10 Good

Shin, Benicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good but no eating options much around the hotel. if cafe opens would be better for snack &coffee… with visitors
Stayed 4 nights in Oct 2023

4/10 Poor

Hao-Tung

Stayed 4 nights in Oct 2023

10/10 Excellent

Patrick

Stayed 4 nights in Oct 2023

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

Kelly

Stayed 1 night in Oct 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Eduardo

Stayed 3 nights in Oct 2023

4/10 Poor

CHUN WON

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The location was good, but the room was too small and there was no ventilation, so it was really hard.In addition, The staff wasn't friendly.
Stayed 4 nights in Oct 2023

10/10 Excellent

minseong

Stayed 2 nights in Oct 2023

10/10 Excellent

Lee Kyung, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Sun Jin

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. I was out near the top on 22nd floor with an excellent view of the city. Some of the drawers were slightly broken, but wasn’t bothersome. Service was phenomenal. Location excellent and near plenty of things in Apkujong.
Stayed 5 nights in Oct 2023

10/10 Excellent

Yeri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2023

8/10 Good

youngseok

Stayed 1 night in Oct 2023

10/10 Excellent

Jaeyoung

Stayed 2 nights in Sep 2023

8/10 Good

sungyul

Stayed 1 night in Sep 2023

10/10 Excellent

Hanwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Mads

Stayed 2 nights in Sep 2023

2/10 Terrible

Sodam

Stayed 4 nights in Sep 2023

6/10 Okay

Kunpoj

Travelled with family, Business traveller
Liked: Cleanliness
Just so so. It’s not so good but ok.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jong Hun

Stayed 2 nights in Aug 2023

10/10 Excellent

Changwon

Stayed 1 night in Aug 2023

10/10 Excellent

Jang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot
Stayed 1 night in Aug 2023

10/10 Excellent

Jiwon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Hyeon Gi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2023

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff and interesting and fun neighborhood.
Stayed 3 nights in Aug 2023

10/10 Excellent

HUONG, FAIR OAKS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, big room.
Stayed 1 night in Aug 2023

8/10 Good

shu mei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and cosy environment. bed is comforable.
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2023

10/10 Excellent

Soojin

Stayed 2 nights in Jul 2023

10/10 Excellent

HONG SUP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

SooHee

Stayed 1 night in Jun 2023

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really friendly and fluent in English. Check-in/out was fast and smooth.
Stayed 1 night in Jun 2023

4/10 Poor

FERNANDO

Stayed 3 nights in Jun 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super helpful, I enjoyed everything about my stay.
Stayed 6 nights in May 2023

6/10 Okay

Jae-Sung

Stayed 1 night in May 2023

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

heechul

Stayed 1 night in May 2023

10/10 Excellent

JEONGYEOL

Stayed 1 night in May 2023