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Reviews of The Village Inn

2.5 out of 5
The Village Inn
39 Queen St, Selwyn, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 88 out of 168 reviews" "
Rating 8 - Good. 60 out of 168 reviews" "
Rating 6 - Okay. 17 out of 168 reviews" "
Rating 4 - Poor. 2 out of 168 reviews" "
Rating 2 - Terrible. 1 out of 168 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Joy

Liked: Staff & service
Disliked: Cleanliness
It looks cute but bathroom and cleaning protocols are very dated. Staff are lovely and almost make up for the lack of sound proofing.
Stayed 1 night in Mar 2024

10/10 Excellent

Layne

Business traveller, Travelled with partner
Beautiful little village and Inn. Very accommodating.
Stayed 1 night in Mar 2024

10/10 Excellent

tadd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exercise room ??
Stayed 2 nights in Mar 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't often describe a hotel as "cozy", but this one was. You walk into the lobby and there are comfortable couches and chairs, a nice gas fireplace, chess board and book case with a library of books you can borrow. They had a nice cold breakfast with plenty of everything and the room was clean and comfortable.
Stayed 2 nights in Feb 2024
Response from Front Desk on 5 Mar 2024
Thank you, Kenneth, for taking the time to leave us a review. We appreciate hearing from our guests and are pleased to hear that you enjoyed your stay with us.

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint, pleasant and friendly staff, convenient location, nice spacious rooms. Television volume low. Difficult to hear
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, very nice rooms. Excellent place to visit. Main Street with neat shops and nice restaurants
Stayed 7 nights in Jan 2024

6/10 Okay

Judith, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room well equipped and clean but badly in need of updating.
Stayed 1 night in Dec 2023

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Travelled with group
Very clean and friendly staff.. the beds were wonderful and my friend and I had a great sleep. Would recommend staying here to my friends
Stayed 1 night in Nov 2023

10/10 Excellent

karen

Liked: Staff & service, property conditions & facilities
We have stayed here 3 times. We will stay again if the opportunity comes up.
Stayed 1 night in Nov 2023

8/10 Good

JOHN

Travelled with family
staff were courteous & helpful
Stayed 1 night in Nov 2023
Response from Front Desk on 10 Nov 2023
Thank you, John, for the review. We are pleased to hear that you enjoyed your stay with us. We will pass along your comments to our staff.

10/10 Excellent

Allison Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Inn and Staff
Stayed 1 night in May 2023
Response from Front Desk on 17 May 2023
Thank you Allison for leaving us a rating. We appreciate your feedback and are pleased you enjoyed your stay

10/10 Excellent

Nancy

Stayed 3 nights in Apr 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from front desk on 17 May 2023
Thank you, Amanda, for taking the time to leave us a rating. We appreciate hearing from our guests.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Front Desk on 17 May 2023
Thank you George for taking the time to leave us a rating. We are pleased you enjoyed your stay.

8/10 Good

Joanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was looking forward to watching movies but they do not have set up for netflix or on demand The TV in the room volume was set by the hotel and I found it difficult to hear with my hearing aids Very disappointed!
Stayed 3 nights in Mar 2023
Response from Front Desk on 17 May 2023
Thank you Joanna for taking the time to leave us a review. We appreciate hearing from our guests and apologize things were not up to standard. This is something we will look into and get fixed.

8/10 Good

Jannette

Travelled with partner
Liked: Staff & service, property conditions & facilities
I likes the room and the deep tub. It was clean and comfortable. I didn't like the poor wifi connection. The continental breakfast wasn't much.
Stayed 1 night in Mar 2023
Response from Front Desk on 17 May 2023
Thank you, Jannette, for taking the time to leave us a review. We appreciate hearing from our guests and apologize things were not up to standard. We are working on improving the Wi-fi and we are hoping our continental breakfast room reno will be complete soon so we can offer more options.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at the Village Inn. Staff were friendly and welcoming. Our room was perfect and clean. Would recommend this Inn!
Stayed 1 night in Feb 2023
Response from Front Desk on 18 Feb 2023
Hello Cindy, Thank you so much for taking the time to leave a review. We appreciate hearing from our valued guests and are so pleased you enjoyed your stay with us and look forward to seeing you again.

8/10 Good

Karen

6/10 Okay

Kimberley

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2022
Response from Front Desk on 31 Dec 2022
Thank you Kimberley for taking the time to leave us a review. We really appreciate hearing from our valued guests. Happy New year

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quaint country “inn” The beds are comfy the quilts are pretty and the front desk staff was very nice and helpful. There is also a little free continental breakfast with yogurt, muffins, coffee etc. just enough for a little light bite.
Stayed 2 nights in Dec 2022
Response from Front Desk on 31 Dec 2022
Thank you Julie for taking the time to leave us a review! We like hearing from our guests and are pleased you enjoyed your stay with us and that the staff was helpful.

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Room was clean and well laid out. I LOVED the deep bathtub. Lots of neat shops in the area
Response from Front Desk on 31 Dec 2022
Thank you Laurie for taking the time to leave us a review. We enjoy hearing from our guests and are pleased you enjoyed your stay at the Inn and got to enjoy the local shops :)

10/10 Excellent

Peter

Stayed 1 night in Dec 2022
Response from Front Desk on 31 Dec 2022
Thank You Peter for taking the time to leave us a review. We are pleased you enjoyed your stay

8/10 Good

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Kersti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful, unique hotel. Very clean, beautifully decorated rooms. The staff was very helpful and welcoming. I only stayed one night, but I am definitely planning on coming back again. Thank you for a wonderful stay. Would highly recommend.
Stayed 1 night in Oct 2022
Response from Front Desk on 4 Nov 2022
You are so very welcome and thank you so much for the great review, Julia. So pleased you enjoyed your stay with us, and we look forward to seeing you again soon.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel. Very friendly staff
Stayed 7 nights in Oct 2022
Response from Front Desk on 17 Oct 2022
Thank you Paul for taking the time to leave us a review. We apprecieate hearing from our guests and are pleased you had a nice stay with us. We look forward to seeing you again

8/10 Good

XIAOXI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Min

Stayed 1 night in Oct 2022
Response from Front Desk on 17 Oct 2022
Thank you Min for taking the time to leave us a review. We appreciate hearing from our guests. We look forward to seeing you in the future.

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was just perfect felt welcome. A beautiful room all the things needed for a perfect experience.
Stayed 1 night in May 2022

8/10 Good

Stacey

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Village Inn break
A nice stay. Rooms were clean & linens updated. Breakfast was dismal. Muffins in cellophane packaging, containers of fruit coctail & flavoured yoghurt. Coffee & tea available. We opted to go to a little cafe a few doors down the street called The Nutty Bean Cafe which was great. Reception staff were very pleasant. Very noisy one night from guests blaring music & I had to call the front desk & they quickly dealt with the issue.
Stayed 2 nights in Apr 2022
Response from Front Desk on 2 May 2022
Thank you for taking the time to leave us a review and for your feedback and will pass along your comments. The Nutty Bean is definitely a great place to go. We're pleased you had a nice stay and apologize for the noise on your first night but glad to hear the staff acted quickly. Hope to see you again

10/10 Excellent

Andrea Van

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, not a cookie cutter hotel, nice area. Just right without charging for a lot of things we won't use.
Stayed 1 night in Apr 2022
Response from Front Desk on 2 May 2022
Thank you Andrea for taking the time to leave us a review and for your feedback we strive to be a little different :) and are pleased you enjoyed your stay with us. Look forward to hopefully seeing you again

10/10 Excellent

Doreen

Stayed 1 night in Apr 2022
Response from Front Desk on 1 May 2022
Thank you Doreen! We love hearing from our guests and appreciate the time you took to leave us a rating. We are pleased you enjoyed your stay. Look forward to seeing you in the future

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean. Friendly staffs.
Stayed 1 night in Apr 2022
Response from Front Desk on 16 Apr 2022
Thank you Wing for taking the time to leave us a review. We like hearing from our guests and are pleased you had a nice stay. We look forward to seeing you again.

8/10 Good

dastagir, kanata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2022
Response from Front Desk on 16 Apr 2022
Thank you Dastagir for taking the time to leave us a review. We appreciate hearing from our guests. We are pleased you enjoyed your stay and look forward to seeing you again

6/10 Okay

Lawrence

Travelled with partner
Liked: Cleanliness
Good size room. Well maintained. The “breakfast” was a selection of tasteless packaged muffins and the coffee was bland.
Stayed 1 night in Apr 2022
Response from Front Desk on 1 May 2022
Thank you Lawrence! We appreciate you taking the time to leave us a review. We value our guests opinions and will pass on your remarks. We are glad you liked your stay. We hope to see you again in the future

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was adequate - good quality for the price. Breakfast was minimal but overall a good stay.
Stayed 1 night in Mar 2022
Response from Front desk on 7 Apr 2022
Thank you Tim for taking the time to leave us a review. We greatly appreciate hearing from our guests and are glad you had a good stay. Take care and we hope to see you again

10/10 Excellent

Oussama

Stayed 1 night in Mar 2022
Response from Front Desk on 7 Apr 2022
Thank you for taking the time to leave us a rating we appreciate hearing from our guests and are pleased you enjoyed your stay.

8/10 Good

Sarah Carter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Front Desk on 7 Feb 2022
Thank you Sarah for your great review. We are pleased you enjoyed your stay with us. Look forward to seeing you again.

10/10 Excellent

Rosanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Inn in the heart of a sweet small town
The Village Inn was simply surprisingly lovely! I had to come to Lakefield for business and assumed (so wrongly) that I'd be having to stay in Peterborough however thankfully was told that the Inn existed in time to book there. Our welcome on arrival was quick and friendly. The room was clean, quaint and very well laid out with everything I needed. The second sink near the coffee maker was a really nice touch as it felt more like a kitchen space than when I have to use a bathroom faucet to fill up coffee makers in other hotels. There was a coffee/tea area in the lobby as well. So convenient! The bed was new, pillows and towels were plenty and the only thing that could have improved my stay was if the room's heat and cooling unit had an automatic setting rather than just high/low or off. Seriously more of a little inconvenience than anything but having to hear the fan on constantly wasn't ideal. Otherwise a stellar experience and I'm really looking forward to coming back to stay here and explore the town a little more in the warm weather now!
Stayed 1 night in Feb 2022
Response from Front Desk on 7 Feb 2022
Thank you Rosanne for the kind words and we are so pleased you enjoyed your stay with us! We apologize for the heating unit we will definitely take a look at it and get it fixed. Looking forward to seeing you again to enjoy all that Lakefield has to offer :)

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed a short stay in this hotel. Staff was very friendly.
Stayed 1 night in Jan 2022
Response from Lilly on 1 Feb 2022
We are very happy to hear that you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Rea-ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a getaway
Was a great location and just a great room for what we needed will stay again
Stayed 2 nights in Nov 2021
Response from Front Desk on 19 Nov 2021
Good Morning Rea-ann thank you for taking the time to post a review we like hearing from our guests! We are so thrilled to hear you enjoyed your stay with us and look forward to seeing you again.

6/10 Okay

Tania

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The property is always clean.
Stayed 2 nights in Nov 2021
Response from Front Desk on 19 Nov 2021
Thank you Tania for taking the time to leave a review! We appreciate hearing from our guests and are pleased you enjoyed your stay with us. We look forward to seeing you again and hope you have a great weekend.

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fine as expected
Stayed 2 nights in Oct 2021
Response from Lilly on 30 Oct 2021
Thank you for your review! We look forward to seeing you again soon.

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were large and comfortable.
Stayed 1 night in Oct 2021
Response from front desk on 24 Oct 2021
Thank you for your review and we look forward to seeing you in the future

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to shops akd restaurants. Check in was quick and friendly . Room was spotless, very comfortable beds!
Stayed 1 night in May 2021
Response from Front Desk on 11 June 2021
Thank you so much. We are pleased you enjoyed your stay and look forward to seeing you again :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Front Desk on 11 June 2021
Thank you so much for your review! We are thrilled you enjoyed your stay and we look forward to seeing you again :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very clean and welcoming
Stayed 2 nights in May 2021
Response from front desk on 21 May 2021
Thank you we are pleased you enjoyed your stay :)

8/10 Good

Verified traveller

Stayed 1 night in Feb 2021
Response from Front Desk on 31 Mar 2021
Thank you for your Review. Hope to see you again soon