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"The staff were very friendly and helpful. Food and drink were good. The hotel looks nice from the outside but the rooms were terrible. My first room, 4115 had blood stains on the bedsheet, mold on the ceiling and the balcony door couldn’t close. After i told the front desk they gave me another room. The 2nd room, 4117, was even worse. There were stains everywhere. I had to use a towel on top of the bedsheet and the bathroom was stinky from the drainage. Both rooms had terrible sound proof....

"Loved the hotel - so clean and close to the airport. My room overlooked the rice field. Breakfast was okay. The staff were okay and not super friendly. It looked like it was just a job for many of them."

"what an awesome place tucked away, even the drive on the small gravel road was exciting to get there. Staff went above and beyond to accommodate us. would defiantly be going back there, my two young girls absolutely loved the place it was so peaceful and tranquil. we didn't stay in the glamping tents but our two bedroom villa was better than expected, everything we needed! "

"Hotels.com doesn't pay to this hotel since long time ago, so they didn't let me stay. Moreover, the location hotels.com was giving me continuously was wrong. I spent like 4h talking with hotels.com agents and finally they didn't relocate me. And as the agents took me 4h asking the same question, when they told me I wasn't going to be relocated, it was too late to find another hotel on my own. So I had to sleep on the street. I talked with 5-6 agents and nobody cared about that and my safety. The...

"This resort is definitely a hidden gem! Beautiful surroundings, a quiet environment, and amazing service. The breakfast and meals were fresh and delicious, and the staff always made sure we felt welcomed and cared for. The beach area is perfect for relaxing and not crowded at all. Thank you Kuara Lombok for an amazing experience, we can’t wait to visit again soon!"

"We absolutely loved our stay at Lobster Bay. Our room was beautiful, the pool was a life saver and the staff were incredibly friendly and helpful. The view from our room and the restaurant are exactly what the photos show, stunning and beautiful. We enjoyed the food, the massages and the staff were all so kind and accommodating. Its a bit of a drive to any of the main shopping areas but very much worth it for the peaceful and private location of this resort. We are already planning a trip back."