Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Reviews of Sonesta Select Seattle Renton Suites

3 out of 5
Sonesta Select Seattle Renton Suites
200 SW 19th Street, Renton, WA

Reviews

8.0

Very good

Rating 10 - Excellent. 525 out of 1097 reviews" "
Rating 8 - Good. 281 out of 1097 reviews" "
Rating 6 - Okay. 132 out of 1097 reviews" "
Rating 4 - Poor. 76 out of 1097 reviews" "
Rating 2 - Terrible. 83 out of 1097 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 7 nights in May 2024

10/10 Excellent

Sherry

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Great breakfast but very small pool.
Stayed 2 nights in May 2024
Response from Gabby on 20 May 2024
Thank you Tina for your honesty, We hope to see you again :)

10/10 Excellent

Vedvyas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed hotel with ample parking, good breakfast in a quiet neighborhood
Stayed 3 nights in May 2024
Response from Gabby on 20 May 2024
Thank you Vedvyas for your thoughtful words! We love that you loved your stay! See you again next time!

10/10 Excellent

H & D Auto

Liked: Cleanliness, staff & service, amenities
Good stay. Hallway smelled a bit weird. But room was clean.
Stayed 1 night in May 2024
Response from Gabby on 20 May 2024
Thank you for your honesty and a well review! We do make sure the hallways are clean and smell pleasant, sorry this was not met while you were staying with us, and we will take immediate action to make sure every bit of guest stay is pleasant and smelling good!

6/10 Okay

Jabari

Travelled with family
Dirty areas of the room (hair in tub, stained or dirty towels, dirty couch and other surfaces); many things in the breakfast were empty.
Stayed 1 night in May 2024
Response from Gabby on 17 May 2024
Thank you Jabari for taking the time to wright a review about your experience at our hotel and sorry for our standards not being set as we are taking action to better guest stays starting with the guest room experience, rest assured we have spoken with the staff and upgrading our cleaning techniques! We hope to see you again to better your stay from this previous stay.

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good
Stayed 2 nights in May 2024
Response from Gabby on 14 May 2024
Thank you Bruce!! We love to see guest enjoying their stay!! See you next time :)

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was OK, but the HDMI port on the TV didn't connect to my laptop despite my being an expert and trying everything, Front desk clerk had no idea what HDMI is and said she couldn't help. I would have preferred her saying: "I'll be right there to fix it."
Stayed 2 nights in May 2024
Response from Gabby on 14 May 2024
Thank you Andrew for taking the time to let us know about your experience with us during your stay, I am sorry that this incident was not handled correctly, normally once we get a report of someone needing help for this particular predicament we send our maintenance on duty to your room and have them take a look. I do hope besides this that your stay was wonderful.

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
The place was super clean and smells good!
Stayed 1 night in May 2024
Response from Gabby on 14 May 2024
Thank you Carol!! We take pride in smelling good and being clean!!! :)

2/10 Terrible

Ronald

Travelled with family
Disliked: Cleanliness, staff & service
Horrible customer service. Very poor responsiveness.
Stayed 2 nights in May 2024
Response from Gabby on 14 May 2024
Dear Ronald, Thank you taking the time to honestly let us know what we need to improve on, we will take action as customer service is one of our most important values to our hotel, I hope to see you again and reverse this bad stay to a better one!

10/10 Excellent

Destiny

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could definitely clean their showers better, the bottles of shampoo/conditioner/bodywash had hair and stuff on it. Kinda ick. Also, i asked them to charge a different card and they went ahead and charged my origional card, fortunately for me it was only a matter of preference for me but couldve been bad . Idk. Whateva, nice breakfast! Kinda didnt like the whole having to have the cards for it. Makes it inconvenient if you dont all wake up and feel ready to eat at the same time. All in all pretty standard hotel experience, if youve been to a la quinta its very similar.
Stayed 2 nights in May 2024
Response from Gabby on 12 May 2024
Thank you Destiny,We are very sorry to hear about your recent experience at Sonesta Select Seattle RentonWe take pride in our cleanliness, and we want to live up to our standards, so we are working very hard to improve on this, and I also hope this was addressed to staff while on site to better accommodate you during your stay. We do Authorize a credit card/ debit card at check in and it should be present along with the matching name of reservation and ID, since this is a authorization we can switch the credit/debit card at checkout. Regardless, this should have been asked upon check in/ check out, we are sorry that this has happened. The breakfast coupons should have been giving one per person at check in for this reason, if guest need to come down separately or if someone woke up first before them. I hope for us to be able to better accommodate you next time.Best, Gabby

10/10 Excellent

Glory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Gabby on 14 May 2024
Thank you Glory for letting us know you enjoyed your stay!! we love to see it :)

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 1 night in May 2024
Response from Gabby on 7 May 2024
Thank you Erick! We are happy to see you had a wonderful stay with us during your stay!! See you again !

10/10 Excellent

Britnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was decent, room was clean. Liked the kitchen and living room space.
Stayed 2 nights in May 2024
Response from Gabby on 6 May 2024
Thank you Britnie for the honest review!! We always love to hear good feedback.

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Gabby on 6 May 2024
Thank you Miranda!! We hope to see you again soon!

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite big and very clean. Will definitely stay here again.
Stayed 1 night in May 2024
Response from DonnaB on 3 May 2024
Thank you for staying with us

10/10 Excellent

Noemi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 5 nights in Apr 2024
Response from Gabby on 30 Apr 2024
Thank you Noemi!! Hope to see you again soon!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Gabby on 30 Apr 2024
Thank you Brenda!!!! We are glad to see you enjoyed your stay :)

10/10 Excellent

Yesenia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Apr 2024
Response from Gabby on 27 Apr 2024
Thank you Yesenia! We loved having you here! See you next time

6/10 Okay

Kendra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Friendly and accommodating staff. Unfortunately the room was not clean and cleanliness is something that is of high value for a hotel stay. Delicious breakfast with really hardworking staff serving breakfast well! We wouldn’t stay here again simply because it wasn’t clean.
Stayed 1 night in Apr 2024
Response from Gabby on 30 Apr 2024
Thank you Kendra for taking the time to wright a honest review regarding your stay, I am glad to hear our staff were friendly and inviting! I am also sad to hear that your experience in your room weren't top tier! I hope this was resolved at property while you were staying with us , and I hope we can reverse this hotel experience for a better one in the future! Best regards, Gabby

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent. The only problem was the pool that was not clean so we couldn’t use it. Other than that they had friendly staff and we had a resting night.
Stayed 1 night in Apr 2024
Response from Gabby on 26 Apr 2024
Thank you Hamid for letting us know that your stay was wonderful! We have notated the cleanliness of the pool and taking action! We hope to see you in the future!

8/10 Good

Michael

Stayed 1 night in Apr 2024
Response from Gabby on 6 May 2024
Thank you Michael!! See you again soon!

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay for the weekend
Stayed 2 nights in Apr 2024
Response from Gabby on 15 Apr 2024
Thank you Yadira!! We are happy you had a great stay here at Sonesta Select we do hope to see you again!

6/10 Okay

gadson

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tara on 13 Apr 2024
Thank you Gadson for rating our hotel. We see that your stay was just ok and are interested to learn more so we may improve upon your next stay.

10/10 Excellent

Craig

Stayed 1 night in Apr 2024
Response from Gabby on 10 Apr 2024
Thank you Craig!!! Glad to see you had a pleasant stay

10/10 Excellent

Ken, Vancouver

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. We booked three rooms and got to stay next to each other. Rooms are spacious and clean. Service is on par of a 3-4 star hotel, breakfast was good but could have a better turnover time. TVs in Fitness centre is a bonus. We will come again.
Stayed 2 nights in Mar 2024
Response from Gabby on 5 Apr 2024
Thank you ken!! We are so glad you enjoyed your stay and where able to have your rooms next to your family! We do hope to see you again soon :)

6/10 Okay

Seungyun

not bad
Stayed 1 night in Mar 2024
Response from Gabby on 5 Apr 2024
Thank you Seungyun for your honest review!

8/10 Good

Victoria

Stayed 1 night in Apr 2024
Response from Gabby on 5 Apr 2024
Thank you Victoria ! Hope to see you again soon!

6/10 Okay

Brooke

Travelled with family
Liked: Cleanliness, staff & service
Room was comfortable but the bathroom lighting was terrible. Mirrors were dirty and the bedside table was sticky. Tiny pool. Ok breakfast. There is nothing in this area but the price was good and not far from the city. Staff was ok. Nothing exceptional but not bad!
Stayed 3 nights in Mar 2024
Response from Gabby Z on 4 Apr 2024
Thank you Brooke, for taking the time to write a review of your experience here at Sonesta, your feedback helps us improve, so we much appreciate it. We are glad to hear you had an alright stay, but, I hope we can make it better for you next time!

6/10 Okay

STANLEY W

Reasonable price
Stayed 2 nights in Mar 2024
Response from Gabby on 3 Apr 2024
Thank you for your honesty Stanley! Hope to see you again soon!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service all around!
Stayed 4 nights in Mar 2024
Response from Gabby on 3 Apr 2024
Thank you Kathleen!!!! Hope to see you again soon!

6/10 Okay

Steven

Liked: Cleanliness
Disliked: Staff & service
The breakfast buffet was lacking with many items empty and not refilled. Higher expectations especially when being charged a “resort fee”.
Stayed 2 nights in Mar 2024
Response from Matthew on 2 Apr 2024
Thank you for the feedback. I'm sorry we fell short of your breakfast expectations. We will pass along the feedback to our food and beverage department.

8/10 Good

Mauricio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Its rooms are nice for the price and it’s clean. The only issue is finding a close spot parking and a weird wet smell in the hallways
Stayed 1 night in Mar 2024
Response from Matthew on 2 Apr 2024
We are certainly glad you enjoyed your overall stay with us.

8/10 Good

Shilo R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I didn't like is that we had vouchers for breakfast. The first time I stay with you guy like a year ago your breakfast was included with the price thats why I came back.We didn't eat.
Stayed 2 nights in Mar 2024
Response from Matthew on 2 Apr 2024
I'm so sorry our breakfast/resort fee policy did not meet your expectations.

8/10 Good

Kristen

Liked: Staff & service
Clean.
Stayed 2 nights in Mar 2024
Response from Matthew on 2 Apr 2024
Fantastic! Thank you.

10/10 Excellent

Khai

Stayed 2 nights in Mar 2024
Response from Gabby on 21 Apr 2024
Thank you Khai!! Means a lot when we see a good review!!

10/10 Excellent

Oscar, Port moody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Generally a great place to stay for a few nights. Staffs are friendly and helpful
Stayed 1 night in Mar 2024
Response from Matthew on 2 Apr 2024
We are glad you found our hotel to be a perfect place on your most recent visit to the area.

6/10 Okay

Shannon

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Matthew on 2 Apr 2024
I'm sorry you did not have a wonderful stay with us.

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Matthew on 2 Apr 2024
Fantastic!

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable and nice seevice
Stayed 2 nights in Mar 2024
Response from Matthew on 2 Apr 2024
We are thrilled everything was excellent with your stay.

8/10 Good

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, plenty of parking, quiet rooms. Only complaint would be a broken tv in our room but front desk did offer to change rooms.
Stayed 1 night in Mar 2024
Response from Tara on 2 Apr 2024
Thank you Megan for the good review. I am so happy you enjoyed your stay and we were able to move rooms for a working TV. We look forward to seeing you next time.

8/10 Good

Jose

Stayed 1 night in Mar 2024
Response from Gabby on 27 Mar 2024
Thank you Jose! We are happy to hear you had a good stay with us! See you again soon!

8/10 Good

Toun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from Matthew on 2 Apr 2024
Thank you for the review.

4/10 Poor

Stephanie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sara on 25 Mar 2024
Hi Stephanie! We would love to hear about your recent experience. Please reach out to the hotel at your earliest convenience. Thank You!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at the Sonesta Select in Renton. Front desk staff was helpful, my room was very clean and quiet, and was equipped with everything I needed. The workout facilities were okay, with a nice selection of free weights but the treadmills were noisy and rattly when I used one. I would definitely stay here again. I had NO surprise charges on my bill, and since I read the email the hotel sent me before I checked in, I was not surprised by the charge for breakfast.
Stayed 2 nights in Mar 2024
Response from Gabby on 18 Mar 2024
Thank you Kathy !! We are so glad you enjoyed your stay with us here in Renton! I hope everything was worth while! We will see you again!! Have a great day :)

10/10 Excellent

Satnam

Stayed 1 night in Mar 2024
Response from Gabby on 16 Mar 2024
Thank you Satnam !! See you again soon!

8/10 Good

Stephan

Travelled with family
Liked: Staff & service, property conditions & facilities
Was good.
Stayed 5 nights in Mar 2024
Response from Gabby on 16 Mar 2024
Thank you Stephan! we apricate your honest review! We hope to see you again!

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great value
Stayed 1 night in Mar 2024
Response from gabby on 10 Mar 2024
Thank you Greg! We are so glad to hear you had a wonderful stay with us ! We do hope to see you again soon :)

8/10 Good

Kimberly, Mountain View

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Gabby on 7 Mar 2024
Thank you Kimberly for taking the time to add a review on here, we appreciate your feedback, I hope you enjoyed every minute of your stay. See you again soon!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
It's a very clean, quiet property and room.
Stayed 1 night in Mar 2024
Response from Gabby on 7 Mar 2024
Thank you Kim!!! We are so glad you had a pleasant stay :)See you again!