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"Check in staff were very welcoming and helpful. The room was basic but well maintained and had tea/coffee machine. Location next to Kassel HBF so easy access to trains and bus transport."

"Dated room which requires a remodeling. Pictures taken probably 15 years ago when the room was last time refreshed. They charge £8 for parking too "

"Nice clean and comfortable room with a great shower and fantastic breakfast. Very nice staff. It was not the best location for what we wanted to do, but it was still good to move around Kassel. It was a €12 Euro ride from Wilhemshöhoe Bahnhof, which is not bad. Great if you want to spend a night in Kassel. "

"Clean basic one night room. "

"Really nice hotel, great character, parking out front, really good restaurant on site, and clean. What else can you ask for? Would return"

"Room was clean and comfortable, once I was actually given a room that had been made up and not used. The bathrooms are in a dire need of an upgrade, the showers are tiny, and should be thermostatic, as it went from boiling hot to freezing in seconds."

"“Check-in anytime” except when we arrived, the electronic check-in systems were down and there were no staff in the entire hotel to assist. We had to wait over an hour to reach the emergency phone line and get the room code. The code was sent via email but the wifi was down for our whole stay. Terrible experience"

"Hotel is well located and the service is great and the breakfast is outstanding. "

"Everything was fine. Confusion about booking and the receptionist kept saying I need to pay extra for breakfast even though I showed her on my booking I already paid for breakfast and it was included in my booking. Turns out it was their system wide error but this whole thing wasted about 20-25 mins while she checked with her manager and confirmed it was all included in the booking. "