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"I caught one of the staff breaking into"

"Great staff, great location and very clean"

"Room was clean and the house keeping was pretty good, the only one thing need to improve would be the front desk, when I checked in, no information was given to me, I had to ask for every thing, ie. is there a pool, where is it. "

"Clean rooms and friendly staff. Breakfast was good with a nice selection. Great location for getting around Berlin. Train station and hop on & off bus stop near by. Beer garden is also beside the hotel. "

"Alles sehr schön, wie immer. Top Hotel mit guten facilities wie Gym und Sauna und obendrein erschwinglich und zentral im ehemaligen West-Berlin gelegen. Werde wiederkommen."

"Breakfast was amazing. The bed was very comfortable. The water pressure in the shower was perfect. On a down side, the bathroom door did not close and the curtain had dropped off the curtain rod."

"Everything was perfect. Rooms were modern and well appointed. Complimentary drinks. Helpful staff. They even let me upgrade my room without paying change fees. Even if I went looking for something to complain about, I don't know if I would find a single thing to improve. Great location and excellent home base for an American to explore Berlin. They really made me feel welcome and comfortable throughout my stay. Next time, I won't even shop around - I'll come back to Me and All."

"The shower drain was clogged, and after using it for about 10 minutes, the water overflowed. I requested to change rooms, but my request was denied because I was told it would be repaired. A repair technician came immediately, but the issue was not fixed at that time (it was fixed the following day). In addition, the telephone in the room was broken and completely unusable."

"Broken electrical components in my room. Dangerous!!!! No working A/C or heating. Water either too hot scalding or too cold, inconsistent and annoying to take a shower. Never again!"