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"Spacious room, lovely bathroom and great view. "

"Immaculate hotel, perfect location close to metro lines to take you in to Rotterdam central. Great range of rooms, family room is very nice. Very friendly staff nothing is too much trouble. Food is very nice and very filling. Highly recommended. "

"Room was great, very clean, comfy bed. Customer service was lacking unfortunately. Check-in was slow but ok. The girl at the desk mentioned a new system being the cause of the delay. There were a few people waiting but only one person behind the desk. Checkout was actually terrible. We left early, about 6am. The girl behind the desk had headphones on and didn't remove them until we were right at the desk (she did see us coming). I had to tell her the room number three times in the space of 5 minutes. It took her a while to 'log into the system'. I mentioned we needed to catch a train and that we had paid on arrival. Perhaps she could email me if anything else was needed. She said she couldn't allow us to leave until she checked the room on the system. Frankly, she needs to be taught some manners. Have never had a reply like this! Very disappointing as up until that point, the experience had been great. I'd probably consider going back but I'd be very mindful of staff and their attitude. "

"We liked the room, bed was big and comfortable, and the floor to ceiling glass walls provided views and light. Enjoyed the spa on 11th floor. Great location, old town 5 mins walk away. "

"Beautiful hotel, excellent staff, and right across the street from a delicious food and metro stop. I would be happy to stay here every time I come to Rotterdam."

"Spacious rooms, close to a bus stop but quite a bit further from the city’s main attractions. The staff was friendly and helpful. And the property looks and feels exceptional. We really enjoyed the restaurant on premises."

"Great "

"Staff"

"The hotel was modern, clean and welcoming. The room was a great size with great facilities. The breakfast buffet was excellent. The only thing that could have been improved was the size of the third bed. It was quite small and low for a third adult."