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"Great staff- without exception. Wonderful breakfast. Room was awful -small and claustrophobic. Bathroom was the worst I have experienced- sorry. Small slippery bath and clogged shower head just managed to drip out some water."

"Simple does what it needs to do "

"Basic facilities but very clean and comfortable with helpful staff. Excellent value for money and reasonable cost parking at East Gate car park only 90 seconds walk away. Very central for shopping and only 10 mins walk to Portman Road stadium."

"Another stay at ufford park good weather, relaxing few days "

"All Good, very reasonable prices, I recommend customers leave luggage in car until checked in, as accommodation is on opposite side of car park, no complaints, very nice staff, and accommodation presentable, very good food and drink choices, IMPORTANT-- the room key (card) is also used to enter the accommodation block as well as your room. "

"You can clearly see that the Orwell Hotel was in its day a grand building and even though there has been some refurbishment in the downstairs area of the hotel, the rooms are looking very tired. Instead of spending the money on a massive, life size elephant out the front of the hotel (yes really) they should be spending the money on updating the showers, toilet roll holders, painting the window frames etc etc. The bed was comfortable which is always good and the tv in my room was basic but usable. Sound proofing could be better as I had one night of disturbance from a neighbouring room. The biggest problem is that the management are not responsive. I had to raise a complaint about someone ( presumably a random hotel guest ) accessing the lobby desk telephone system and calling my room 2 times at 2:00 in the morning as a prank caller. I have since emailed the managers 2 times and still have had no response after 5 days. Needless to say my experience has not been overly positive. A real shame.😳 "

"Nice rooms, comfy beds, great staff, food was delish, a reasonably priced pint, what more do you want"

"Absolutely spotless, staff really helpful and food spot on. Spa and pool definitely worth going to "

"Had to cancel my stay, yet they billed my credit card for 12 nights. Admin error at best, theft at worst. I'm letting my bank deal with it. Would not recommend unless this gets resolved. "