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"Amazing staff"

"Check-in was very quick and easy. The receptionist greeted us with a smile and even apologised that it was raining in Lucerne. Good size room comfortable bed. Remember that Swiss plugs are different to a lot of EU countries. Thankfully we managed to pick one at London airport. Location was excellent right next to the train station. It’s a 5 minute walk to the Chapel bridge. It’s my birthday today and when I went to check out the gentleman at reception gave me a birthday card and a chocolate which was such a nice gesture. I recommend this hotel and will most definitely stay there again."

"Everything fantastic"

"Great location, staff, conveniently located 5 min walking distance from station "

"Fantastic location and staff. Cute property with easy access. "

"We loved this property. The room was small but more than adequate. It was clean and had all of the essentials. It was also in an ideal location for exploring. The staff were very helpful and friendly but the icing on the cake was the common area. We used it a couple of times to bring our own lunch back to eat on the balcony. And the breakfasts were beyond good. A wide range of fresh ingredients made the whole experience a delight. We would definitely recommend and stay again. "

"Great location, close to train station and old town"

"Lovely old heritage type hotel, super large rooms and hotel allows you to clear the mini bar once at no charge."

"Lovely hotel, so full of character and history. In a walkable area close to everything. The rooms were clean and comfortable. The mattress was really good. We loved our stay. "