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"Average for a 2 star"

"This property is very close to the US/CAN border. Their property pictures look much brighter than reality. I upgraded to a “premium” room, which had a back door entrance for convenience to your car. Also, there was a bit of a view of the lake. There was a super Irish pub walking distance from the hotel just across the parking lot. The food was great and well priced. As far as the room goes, the beds were made, but it didn’t look fresh. There was big pieces of cardboard under the mattress, that’s stuck out from the mattress that you would gash your leg on every time you walked by. My husband’s bed was better in that the board had been pushed in further. There was a definite, strong Deodorizing smell when we first walked in, so I opened the door for a while to air out the room. Also, the fan in the bathroom sounded like a jet plane. If you’d like to sleep with noise cancelling sounds, you’ll be in seventh heaven.! staff was lovely and helpful. At least they had a disposable glasses in this place. The last days in we went to in London Ontario didn’t have any glasses at all or cups.!!"

"Horrible service in the bar when we had dinner there"

"The staff is very helpful and responsive. Spacious room. We enjoyed our stay there."

"While the 2 rooms we were given for a one nite stay were clean, breakfast was no longer available (although the website said it was included) and the internet was not working. No elevator which was unexpected."

"Place was easy to find, clean room, helpful staff. Great price! Easy access to food places to choose from."

"clean room"

"had to request different room due to blood on entry door and bathroom door"

"Upon arrival, the house was unlocked. The furnace had been switched over to AC and a house temperature inside was 50. We turned the furnace thermostat up and proceeded to unpack. After over two hours, the temperature had not recovered. We contacted the host. I told her we were going to get a hotel as we had a baby and could not spend the . She was able to provide us with another house in Sarnia. So we proceeded to move everything out and move into a new house, by this time it was after 9 o’clock. The second house while acceptable had a much less convenient floor plan, layout, and lacked several amenities of the Hanna House. I had contacted the host to let her know of our concerns and have not heard back. Overall, we were disappointed with our experience."