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"The staff at the hotel and the location were both excellent. The bed itself was very hard. We did ask for better pillows after the first night sleep and they provided some which were more comfortable. There’s no place in the bathroom to plug in the blow dryer so women have to use a blow dryer in the room where there is not a mirror. Our balcony only had one chair, even though there were two of us in the room and I had to ask for a second chair which they got to us by the end of our second day. Just a few things they could do to make this an exceptional place to stay. We also wished the thermal bath was warmer as it was too cold to really enjoy it. "

"Breakfast buffet was very good and so was the front desk staff. The hotel is also well located however we booked a “Superior” room 5 months in advance and prepaid more than $600 for a two night stay. Our room was so small we could barely open our two suitcases. Superior is a complete misrepresentation "

"We had a fantastic time and the hotel staff were amazing! Highly recommend!"

"Breakfast were very fresh and friendly staff"

"The room was great, it is a wonderful location but a noisy location, so I was concerned there would be lots of noise outside heard from the rooms but they were very sound proof which was great. Staff were helpful and kind. I would definitely stay here again."

"The location of this hotel was outstanding, and the hotel experience was excellent."

"Upgraded to the junior suite which was absolutely amazing. Property is spotless and the staff are eager to assist. Would highly recommend when visiting Lisbon!"

"The room was relatively clean but could have been cleaned better and the floors swept. The shower/sink drained into the room due to poor plumbing. The staff was excellent! Very nice and helpful."

"Great breakfast, staff, ventilation and cleanliness. Very quiet room (on 6th floor). Highly recommend."