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Norte Palace Hotel

3.0 star property
Travelers find the perfect balance between relaxation and activity at this welcoming retreat with a refreshing pool and well-equipped fitness center

Choose dates to view prices

Norte Palace Hotel offers comfort and convenience with a hearty breakfast buffet and peaceful garden views. Guests can enjoy the sauna, outdoor pool, and get local tips from helpful staff. Practical amenities include in-room WiFi and laundry facilities.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$68
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Minibar, free WiFi

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Minibar, free WiFi

Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Sao Mateus is home to Norte Palace Hotel. Igreja Matriz de Nossa Senhora da Conceicao and Farol da Barra are local landmarks, and the area's natural beauty can be seen at Parque Estadual de Itaunas and Praia de Guriri. Visit our Sao Mateus travel guide
Map
Av. Jones dos Santos Neves, 209, Sao Mateus, ES, 29930-015

What's nearby

  • Aerial view of Salvador da Bahia cityscape, Bahia, Brazil.; Shutterstock ID 436687270
    Farol da Barra
    31 min drive - 34.7 km
  • Praia de Guriri
    17 min drive - 15.1 km
  • Praia do Oitizeiro
    18 min drive - 16.2 km
  • Praia Aldeia do Coco
    21 min drive - 19.4 km
  • Praia do Caramujo
    23 min drive - 21.6 km

Restaurants

  • Restaurante Norte Palace
    3 min walk
  • Restaurante Paladar
    2 min walk
  • Mineiro Lanches
    3 min walk
  • Lanchonete Crals
    6 min walk
  • Kellicia
    3 min walk

About this property

Norte Palace Hotel

Property highlights
You can look forward to a free breakfast buffet, a garden and laundry facilities at Norte Palace Hotel. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A 24-hour front desk, a lift and a banquet hall
  • Smoke-free property, barbecues and luggage storage
Room features
All guest rooms at Norte Palace Hotel have comforts, such as air conditioning, as well as amenities, such as free WiFi and minibars.
More amenities include:
  • Flat-screen TVs with satellite channels

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  • Parking included
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8.8 out of 10, Excellent, 187 reviews
The price is AU$67
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Norte Palace Hotel Hotel
Norte Palace Hotel Sao Mateus
Norte Palace Hotel Hotel Sao Mateus

Frequently asked questions

Does Norte Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Norte Palace Hotel?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Norte Palace Hotel on 10 Mar 2026 start from AU$68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Norte Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Norte Palace Hotel?

Self-parking is free at this property.

What time is check-in at Norte Palace Hotel?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at Norte Palace Hotel?

Checkout is at noon.

Where is Norte Palace Hotel located?

Situated in Sao Mateus, this hotel is within 12 miles (20 km) of Praia de Guriri, Praia do Oitizeiro and Praia do Brejo Velho. Praia Aldeia do Coco and Praia do Caramujo are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Norte Palace Hotel Reviews

8.4

Very good

8.4

Cleanliness

7.6

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 44 out of 89 reviews
Rating 8 - Good. 21 out of 89 reviews
Rating 6 - Okay. 17 out of 89 reviews
Rating 4 - Poor. 4 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

Reviews

10/10 Excellent

LARS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in the city center.

I have stayed here before and, it is always a pleasant stay. The hotel also have a nice breakfast as well as a great lunch restaurant.
Stayed 7 nights in Jul 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Sep 2025

6/10 Okay

Joshua

Disliked: Staff & service
The hotel was as you’d expect for the price, so that was ok. However, when I arrived at the hotel, my reservation (booked through Expedia.com) wasn’t even in the system. The staff didn’t seem to believe me, and didn’t know what Expedia.com was. Luckily there was a room available, which I was able to book.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gerson

Liked: Cleanliness, amenities, property conditions & facilities
Excelente custo benefício
Stayed 1 night in Feb 2026

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opção certa na minha viagem
Stayed 1 night in Nov 2025

6/10 Okay

Naira

Liked: Cleanliness, staff & service
A equipe atendeu muito bem, mas o café da manhã e o ar condicionado do quarto deixaram muito a desejar.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025

4/10 Poor

Djalma Bomfim

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Quarto velho, chuveiro ruim , cama ruim. Só a localização do hotel que é boa. Café da manhã melhor ir em uma padaria e fazer um lanche.
Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente limpo e cheiroso
Stayed 1 night in Sep 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito e foi de fácil localização, limpo e com ar-condicionado top
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia com a minha mãe foi conchegante e tranquila.
Stayed 4 nights in Mar 2025

6/10 Okay

Jéssica

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Atendimento é o ponto alto

Achei o café da manhã com poucas opções e bem medianas no paladar, as instalações da academia bem ruins, não tem ventilador nem ar condicionado, além dos equipamentos estarem sem manutenção e chão sujo. O atendimento é o ponto alto, se mostrou excelente, me ajudaram em tudo o que precisei, a piscina também é boa. Sauna não cheguei a experimentar.
Stayed 3 nights in Mar 2025

6/10 Okay

Jarbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a foto engana bem

na foto o café da manhã pareceu ter uma diversidade grande e não é bem assim
Stayed 1 night in Jan 2025

10/10 Excellent

André Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otima localização

Hotel bem localizado, no centro da cidade, poucos minutos da praia de Guriri.
Stayed 5 nights in Dec 2024

8/10 Good

Maria Luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recepção foi extremamente simpática, compreensiva e atenciosa. Me ajudaram a levar as malas e corrigiram minha reserva. Meu quarto excelente!
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

Ideal para uma noite apenas.

O quarto fazia frente com uma rodovia. Para dormir o barulho atrapalha. O box vazou e alagou todo banheiro.
Stayed 1 night in Dec 2024

8/10 Good

Odair José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, atendimento bom.As roupas de cama muito limpas. Única que não gostei,foi o barulho do ar condicionado da unidade externa.
Stayed 4 nights in Sep 2024

2/10 Terrible

Patrícia

Disliked: Cleanliness, staff & service, room comfort

Péssimo

Hotel sem estrutura alguma. Chegamos a noite e tivemos que subir com todaa bagagem de escada até a recepção visto que desligaram o elevador e não tinha quem ligasse. Café da manhã horrivel. O pão era dormido e murcho, café frio, ovo frio, molho de salsicha com aspecto ruim. Alegaram que o serviço era terceirizado... Mas o hotel não supervisiona a qualidade do serviço qie contrata??? É a primeira refeição do dia e o mínimo que se espera é cuidado. Péssima experiência!
Stayed 1 night in Sep 2024

10/10 Excellent

Kaio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização e com ótimo atendimento, além disso o hotel tem um café da manhã que é muito bom.
Stayed 2 nights in Apr 2024

10/10 Excellent

DEMIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor custo benefício

Hotel muito bom. Atendimento ótimo. Café da manhã incluído. Colchão bom. Chuveiro quente e ar-condicionado gelando e silencioso. Café da manhã honesto.
Stayed 1 night in Jan 2024

6/10 Okay

Addan

Liked: Cleanliness, staff & service
Razoável
Stayed 1 night in Feb 2023

2/10 Terrible

Raquel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com instalações muito antigas, dormimos com a luz acessa pois o quarto tinha muitos insetos. O pior de tudo foi o café da manhã, pão dormido, pratos quentes que estavam gelados e variedade nenhuma. Não recomendo
Stayed 1 night in Jan 2023

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários super educados e prestativos. Localidade ideal. O hotel, em geral, é muito bom.
Stayed 2 nights in Oct 2022

8/10 Good

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples, com boa localização, piscina e restaurante.
Stayed 1 night in Mar 2022