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"Excellent staff"

"great experience."

"The Serbs Natal Grand Hotel provided high quality services to me and their guests. They were welcoming, and made my friend and I feel at home. The hotel is clean, organised and provide great amenities. The restaurants are great, the workers are respectful and respectable. They are professional in all their operation. The people provide a blend of international cuisines with locals. Someone is always ready to assist where there is a need. I love the people. While the service is great at Serhs, when I travel the attitude of the people is everything to me. The workers did not disappoint. They gave the best of the Brazilian culture. I look forward to visiting Serhs again, maybe sooner than later. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ "

"El lugar hermoso y la gente amable, lo unico que no gusto es que estaban en refaccion y no estaba disponible el area de juegos, hubiera estado bueno avisen asi uno no se aburre tanto"

"Thank you for hosting me. I enjoyed my stay here."

"Wonderful and cozy hotel. Staff are so friendly and polite. Everything is so clean. I don’t know who is the Chef in the kitchen, but the food soooooo delicious ."

"Maravilhoso, só precisam modernizar os quartos, está ficando velho, mas o restante compensa por enquanto..."

"Very bad condition very dirty. The refrigerator was not working, tv wasn’t working. Dirty bed sheets with dried blood stained, the toilet seat all yellow and stained. Roaches under the bed. Was not clean at all. Nothing was working and place was dirty. Not worth the price I paid for definitely was a bad experience. Not coming back again. "

"A Dream Getaway at Ocean Palace Resort! I can't say enough amazing things about our stay at Ocean Palace Resort in Natal! From the moment we arrived, we were welcomed with warm hospitality and breathtaking views of the ocean. The location is simply unbeatable—right on the stunning Via Costeira with direct access to the beach and minutes from Ponta Negra. The resort itself is gorgeous, with beautifully maintained pools, lush tropical landscaping, and plenty of space to relax. Our room was spacious, spotless, and had an incredible view of the ocean—waking up to that sunrise every morning was pure magic. What really stood out was the service. Every staff member we interacted with was kind, professional, and went above and beyond to make our stay perfect. The food was also exceptional, with a wide variety of delicious local and international dishes served fresh every day. One of the highlights of our trip was getting our photos taken with Viva Photos—they were incredible! The team was professional, creative, and made the whole experience fun and memorable. The photos turned out absolutely beautiful and are now some of our favorite keepsakes from the trip. Whether you're looking to unwind by the pool, indulge in the spa, or explore the vibrant culture of Natal, Ocean Palace is the perfect base. This place exceeded all expectations—we’ll definitely be coming back! Highly recommend to anyone looking for a luxurious, relaxing, and unforgettable escape in Brazil!"