Santo Isidoro Hotels, Lisbon District

"Yes"

"Everything about this property is worth bragging about. From the very helpful and friendly staff, to the cleanliness and so well adorned walls and murals. The convenient shuttle to the airport, which is close by, and the dedicated drivers. Also worthy of mention is the absolutely fabulous breakfast options. Our 2 nights there capped off our 39 days visit to Portugal. Thank You"

"Breakfast was good, buffet dinner at night needed more selections. Although understandably it was limited due to occupancy rates. Rooms were good, the bathroom however smelled a bit like a wet mop."

"TV not working, staff didn't care, breakfast not fresh"

"Parking is great, underground. Though does get crowded. Above ground is limited. Scarcity of waste baskets , throughout. A new water cooler is being installed in lobby, which is great. Bathrooms are so so. They implemented this one piece, PVC shower, toilet and sink combo unit so as to not have to deal with the plumbing - older building. Main issue is the stench from sewer, which appears from time to time. Otherwise, the rooms are very clean and functional. Still only one waste basket in bathroom. Location can't be beat if you're there for a surgery, or loved one staying at Hospital. CUF is directly across street."

"Bien placé pour arriver tôt à l’aéroport !!"

"Pool bar and rooftop restaurant were lovely and the location of the hotel was perfect. Loved our ocean view and balcony. Will come back!"

"I booked this hotel through Hotels.com for 10 nights specifically because the listing clearly showed a pool both in the amenities filter and in multiple photos. It was a decisive factor for me, especially during low season in Portugal where swimming options are limited and the hotel is in a remote location. Upon arrival I discovered there is no pool at all. The hotel staff confirmed that the pool was removed years ago and that they had informed all major booking platforms (including Hotels.com) long before my stay. Despite this, Hotels.com continued to display outdated images and information. This made my entire stay significantly worse. Hotels.com has acknowledged the issue but only offered ~10% compensation in the form of a restrictive voucher that requires a new booking. This is not acceptable for a 10-night stay based on misleading information. I recommend that future guests always contact the hotel directly to verify amenities before booking through this platform. Very disappointing experience."

"Was great "