Santiago Hotels, Puebla

"We loved our stay here. The location was good in terms of not being too far from downtown Puebla and Cholula, and across the street (accessible by a bridge over heavily trafficked highway) was a commercial center with a place to change money and a cafe. The hotel property has a lovely pool area with places to sit in the sun or shade. Our "suite" was very comfortable, with 2 beds in one room and a separate area with kitchenette & sitting area with tv & sofa. Everything was clean and comfy, but some things need to be updated. The table was stained (not dirty, but stained from use) and the cushions on the sofa were discolored. However, the furniture in the lobby areas was very attractive and inviting. The only negative in our suite was the bathroom. The shower floor was so slippery I feared falling, and there were no grab bars. The shower stall door did not close fully, so water got on the bathroom floor and made that floor slippery. Breakfast, which costs about 20 dollars per person, is well worth it -- a quesadilla bar where you can order what you want the cook to prepare for you; a juice bar with variety of fresh juices; main dishes buffet style including standard like scrambled eggs as well as traditional Mexican dishes; a bread and pastry selection that included things like chocolate croissants! They serve until noon, so we made it our one meal of the day. I would definitely stay here again, hopefully with more time to enjoy the pool and breakfast!"

"Loved staying here. The room was clean and well appointed. The staff were all very friendly and helpful."

"Clean, secure, free parking and breakfast. "

"Las habitaciones son bastante amplias, la limpieza impecable, el servicio muy eficiente."

"The staff was very courteous and accommodating to me. The location was perfect with a nice variety restaurants near by. The views from the room and hallways was amazing. The room was also kept cery clean. "

"Breakfast, both the buffet and to upstairs continental were awesome."

"Me gustó la ubicación , el gym es muy pequeño y la piscina genera mucha sensación de humedad en el área común "

"Place was good close to everything "

"Excellent option to stay in downtown, great location for visiting major points of interest and museums. The staff is very friendly. "