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The Ritz-Carlton, Santiago

5.0 star property
Travelers relax in luxury at this Santiago hotel with an indoor pool, sauna, and steam room - perfect for unwinding after exploring the city

Choose dates to view prices

The Ritz-Carlton, Santiago, in the city's heart, offers a luxurious experience. Guests can dine at Estro restaurant or use the health club facilities. The indoor pool provides a peaceful retreat, and the attentive staff consistently earns praise from visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
The current price is AU$362
22 May - 23 May

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Fee for in-room wireless Internet: USD 17 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self-parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does The Ritz-Carlton, Santiago have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Santiago?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Santiago on 22 May 2026 start from AU$362, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Santiago pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Santiago?

Self-parking is available for USD 16 per day.

What time is check-in at The Ritz-Carlton, Santiago?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Ritz-Carlton, Santiago?

Checkout is at noon. Late check-out is available for a fee.

Does The Ritz-Carlton, Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is The Ritz-Carlton, Santiago located?

Conveniently located near the ski slopes, this Las Condes hotel is in the mountains within 2 mi (3 km) of Tobalaba Urban Market, Costanera Center and Parque Arauco Mall. Casacostanera and San Cristobal Hill are also within 3 mi (5 km). El Golf Station is only a 2-minute walk and Alcantara Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 471 out of 623 reviews
Rating 8 - Good. 95 out of 623 reviews
Rating 6 - Okay. 41 out of 623 reviews
Rating 4 - Poor. 12 out of 623 reviews
Rating 2 - Terrible. 4 out of 623 reviews

Reviews

Verified

6/10 Okay

VICTOR

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is very well located, Las Condes is a beautiful and convenient neighborhood. The staff is friendly, though not exceptionally so. As for the hotel itself, it feels like it has seen better days. The luxury here is somewhat dated and hasn't been well maintained over the years, it's a has-been property, which makes the pricing hard to justify given what you actually get. With some vision and investment, it could easily compete with more modern luxury hotels. For now, though, the price-to-value ratio falls short.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness
The staff was fantastic!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jade Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Amazing amenities at the hotel - the staff are loverly and can’t do enough to help. The relaxing pool area was most welcomed after a long flight.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities are top tier.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fabulous staff, and an amazing breakfast!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience of service, rooms are very confortable. The service was amazing.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Beautiful hotel, lovely stay, great sauna and pool/ jacuzzi area. Would definitely stay again. Located in a cute, safe neighborhood with lots of walkable restaurants.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Stuart

Liked: Staff & service, property conditions & facilities
Lovely hotel, friendly staff and a safe, walkable neighborhood. Stayed here twice now and would again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, great property in quiet, safe location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience of our life! Everything was perfect from the rooms to the staff to the amenities (dining, spa, pool) and we recommend it very highly to anyone staying in the area!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service from all staff - exceptional food, turn down service, and concierge - what hotels should be - pampering when you are away from home. Special thanks to Ambrosio for his kind and attentive manner
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was excellent
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful Hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time here! Great location food
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Pleasant staff.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best of this property is the amazing staff; the service is superb; food is great and excellent location; nice amenitized lobby area.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

seth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Staff was awesome.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Wonderful Hotel, amazing pool in the 15th floor!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff are top rate.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for your stay in Las Condes. Friendkt, helpful staff with excellent dining and shopping choices nearby.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Elizabeth

Liked: Amenities
The staff was amazing
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Brad

Liked: Staff & service, property conditions & facilities
Staff was amazing- helpful and kind.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Magdy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay in the hotel .. everything was perfect. The suite, the comfort, the staff, the breakfast, room service, the lounge, the spa , the area, the tours we arranged using the hotel services,
Stayed 6 nights in Feb 2025