Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Imperio Suites

3 out of 5
Imperio Suites
Rodulfo Philips 32, Santiago

Reviews

5.8
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The pool was a small wading pool. The neighborhood was unsafe, filled with thieves.
Stayed 5 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel reception was unfriendly. The first room we were given had no running water, including for the toilet. The rooftop pool was scummy and unusable. We did have one staff person kindly help us find a better room.
Stayed 1 night in Jan 2020

6/10 Okay

Silvia

Disliked: Staff & service
Zona de ubicacion horrible
Del hotel solo decir que podrian ofrecer algun servicio de restaurante y/o bufet, ya que la zona es tan horrible que luego de las 19 hs es imposible conseguir algun lugar abierto para comer algo, solo hay un mini restaurante a la vuelta del hotel, nada mas.
Stayed 3 nights in Sep 2019

6/10 Okay

Jackson

Disliked: Room comfort
Bien pero...
El hotel está bien ubicado y en general la experiencia fue buena. Los puntos en contra fueron: 1. La señal de Internet es pésima en el cuarto que me asignaron. 2. La puerta del baño no servía y la puerta del cuarto tenia que cerrarla con mucha fuerza.
Stayed 3 nights in Aug 2019

10/10 Excellent

Sergio, España

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

José

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hice una reserva para habitación matrimonial y me asignaron una cuádruple. No me dieron ninguna solución. Mala atención en recepcion
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service
No pude ocupar la habitación, ya que la reserva no se realizó el mismo día. Y me cargaron el dinero a la tarjeta
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019