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Hotel Universal

2.0 star property
Travelers start their day with coffee at the on-site café or grab a rental car to discover historic treasures nearby, while multilingual staff ensure a smooth stay.

Choose dates to view prices

Hotel Universal sits in the heart of Santiago de Compostela City Centre, where guests connect to in-room WiFi and use express check-out services. The cathedral stands just a short distance away, and previous visitors consistently praise the staff for their attentive assistance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room, 1 Single Bed

Combined shower/bathtub, hair dryer, towels

Single Room, 1 Single Bed

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Desk
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Single Use

Premium bedding, desk, free WiFi, bed sheets

Double Room Single Use

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Desk
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Premium bedding, desk, free WiFi, bed sheets

Double or Twin Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Premium bedding, desk, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, desk, free WiFi, bed sheets

Twin Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Desk
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
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About the area

Located in Santiago de Compostela City Centre, a neighbourhood in Santiago de Compostela, Hotel Universal is near a train station. Santiago de Compostela Cathedral and Estatua a Ramón María del Valle-Inclán are local landmarks, and the area's natural beauty can be seen at Galicia Plaza and Alameda Park. Zona C and Plaza de Vigo are also worth visiting. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with hiking/biking trails. Visit our Santiago de Compostela travel guide
Map
Plaza Galicia, 2, Santiago de Compostela, La Coruna, 15706

What's nearby

  • SantiagodeCompostela_GaliciaPlaza_553248634109962536-2
    Galicia Plaza
    1 min walk - 0.0 km
  • man in office with backpack and trekking boots looking trought the window dreaming of trekking towards Santiago of Compostela
    Santiago de Compostela Tourism Office
    2 min walk - 0.2 km
  • Mercado de Abastos de Santiago which includes markets, heritage architecture and street scenes
    Mercado de Abastos de Santiago
    5 min walk - 0.5 km
  • Santiago de Compostela Cathedral featuring a church or cathedral, heritage elements and religious aspects
    Santiago de Compostela Cathedral
    5 min walk - 0.5 km
  • Obradoiro Square showing a square or plaza, heritage architecture and street scenes
    Obradoiro Square
    5 min walk - 0.5 km

Getting around

  • Santiago de Compostela Station
    9 min walk
  • Santiago-Rosalía de Castro Airport (SCQ)
    30 min drive

Restaurants

  • Café Bar Derby
    1 min walk
  • Liam Brunch
    2 min walk
  • Antollos pinchos e viños
    2 min walk
  • Codex
    2 min walk
  • Mesón Cestaños
    2 min walk

About this property

Hotel Universal

Hotel near Santiago de Compostela Cathedral
Hotel Universal provides amenities, such as a coffee shop/cafe and car hire on-site. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), express check-out and tour/ticket information
  • Luggage storage, a 24-hour front desk and a lift
  • Free newspapers, smoke-free property and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 54 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi.
Other amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 8 per person
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universal Santiago de Compostela
Universal Santiago de Compostela
Universal Santiago Compostela
Hotel Universal Hotel
Hotel Universal Santiago de Compostela
Hotel Universal Hotel Santiago de Compostela

Frequently asked questions

Is Hotel Universal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Universal?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Universal?

Checkout is at noon.

Where is Hotel Universal located?

Located in Santiago de Compostela City Centre, this hotel is within a 10-minute walk of Galicia Plaza and Santiago de Compostela Cathedral. Galería de Arte Contemporáneo José Lorenzo and Fundacion Eugenio Granell are just steps away. Santiago de Compostela Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Universal Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 256 out of 663 reviews
Rating 8 - Good. 267 out of 663 reviews
Rating 6 - Okay. 108 out of 663 reviews
Rating 4 - Poor. 22 out of 663 reviews
Rating 2 - Terrible. 10 out of 663 reviews

Reviews

8/10 Good

Jesenia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location ten minutes walk from the railway station and five minutes walk from the nearest access to the old town. Clean well-appointed room and friendly staff. I'd absolutely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

claudine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel around the corner of old town. Airport bus stops right in front. Excellent breakfast and super nice staff. Would stay again.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very agreeable couple of days at this hotel. Fair value, well-located hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and everything is right there clean!!!!!
Stayed 1 night in Oct 2023

10/10 Excellent

John and Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location in Santiago, about 10 minutes from the Cathedral and near lots of retail and local shops and restaurants. Rooms were clean and bathrooms are modern. The receptionist helped us with transportation to the airport. Would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location, very clean and spacious. Excellent staff as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and very helpful. The hotel is clean, small but nice. The breakfast is also good. You have Zara and Massimo Dutti right next to the hotel which is a sin. From the airport you take the bus 6A and the bus stop is just at the entrance of the hotel. If I come again I will definitely stay at Hotel Universal.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Arrived late due too delayed flight. Room was clean & comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was tiny but clean and in a very centric location.
Stayed 1 night in Sep 2023

8/10 Good

ROSANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Modern amenities,Professional Friendly staff check in prompt.Served our needs of closeness to Santiago De Compostella for a one day stay. Breakfast options were very nice. Southern California guests.
Stayed 1 night in Aug 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camino De Santiago

Excellent location. Walking distance to cathedral and restaurants
Stayed 2 nights in Sep 2023

8/10 Good

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The hotel is renovated and nice. great location and very clean. They gave our room early and the lady at front desk was very nice. Our room was ok but we he last at the hall with no view at all.
Stayed 1 night in Mar 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was very clean the service staff was very professional and helpful. 5 stars for Victor, Alicia at the front desk and Olga who works at the breakfast room, they all provided an excellent customer service. Thank you!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel centrally located. We had construction right outside of our window which is the only complaint
Stayed 2 nights in Jun 2024

8/10 Good

JOSE RAUL COLON

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, many restaurants nearby, and easy to reach the main attractions such as the Cathedral of Santiago de Compostela. The bus for most excursions is taken in front of the Hotel Universal. Breakfast is a basic one that helps mainly in the mornings when you have to leave quickly for the excursions, and you cannot take long. The staff are very cooperative and helpful.
Stayed 4 nights in Sep 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, simple, clean room in the center of Santiago de Compostela. I arrived before check-in and left my luggage with the front desk staff while I went out. Then I got my key a little early once the room was ready. It was a good experience.
Stayed 1 night in May 2024

6/10 Okay

Irene

Liked: Cleanliness, staff & service, amenities
Good: the hotel was clean, comfy bed and staff were helpful. The hotel is 5 to 10 minutes walk from the cathedral, lots of local places to eat near by, and the bus to the airport stops just by the hotel. Bad: the room smell of damp a bit due to the water damage by the window. They were refurbishing parts of the hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Carola

Liked: Cleanliness, staff & service, property conditions & facilities
We has a triple room. The room had enough space for us and our daughter of 17. She even had her own TV. Only one bathroom but toilet and shower in one room made it easy.
Stayed 2 nights in Jun 2024

8/10 Good

GERMANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santiago stay.

We had to change our room due to ventilation problems .The lady at the desk was very nice and responsive and gave us a room that was larger and more comfortable. Very happy 😃
Stayed 1 night in Aug 2023

10/10 Excellent

Jacqueline

Friendly staff. Room was decently spaced and very clean. Breakfast was good:). Quiet at night. No screens on the windows but maybe that’s a Spain thing? Not sure. Enjoyed the location! I’d go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theresa from USA

The hotel locates very close to the Santiago Basilica as well as the train station, within walking distance which was great for us. Very clean hotel and everything was comfortable. The staff did not communicate in English well but they were kind and very helpful as best they could. We would stay there again if we visited the Santiago de Compostela again.
Stayed 2 nights in Sep 2023

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, comfortable bed, good wifi, and pleasant staff. My si ngle room was tiny but had everything i needed. Breakfast 8 euro was limited. Very noisy! Noise from elevator, room next door, plumbing noises, and hallway. Reasonable rate.
Stayed 2 nights in Oct 2023

10/10 Excellent

MIJA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good~

Very satisfied. Room was neat & clean. Reasonable price. Late in the morning there was a noise. Maybe they are on the repair. The roommaid made me laugh. Fun.
Stayed 2 nights in Apr 2024

6/10 Okay

Dingeman

Liked: Cleanliness, staff & service

the good and the bad...

The good news... excellent location - walking distance to everywhere, carpark across the street, breakfast good. The Bad... lights in the room very dim... noisy... one can hear people walking in the corridor.. doors are self closing (read slamming..) sound proofing non existent..
Stayed 2 nights in Jun 2024