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Renaissance Santiago Hotel by Marriott

4.5 star property
Luxury Santiago hotel in Vitacura with a 24-hour fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Renaissance Santiago Hotel by Marriott

Exterior
Outdoor pool
Exterior
Cocktail bar
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Parking available
    Parking available
The price is AU$261
includes taxes & fees
5 Oct - 6 Oct
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Room options

Available filters for rooms
Showing 3 of 10 rooms

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Avenida Kennedy 4700, Vicatura, Santiago, Region Metropolitana, 7630454

What's nearby

  • Parque Arauco Mall - 9 min walk
  • KidZania Santiago - 16 min walk
  • Apoquindo - 3 min drive
  • Costanera Center - 4 min drive
  • Julio Martinez Pradanos National Stadium - 12 min drive

Getting around

  • Military Academy Station - 2 min drive
  • Hospitales Station - 10 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 29 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Café Mokka - ‬10 min walk
  • ‪Lolita Jones - ‬5 min walk
  • ‪Buffet Express - ‬9 min walk
  • ‪Tony Roma's - ‬9 min walk

About this property

Renaissance Santiago Hotel by Marriott

Luxury hotel near Parque Arauco Mall
Located close to Costanera Center, Renaissance Santiago Hotel by Marriott provides a rooftop terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a body treatment or a massage. The on-site international cuisine restaurant, Catae Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, a lift and a water dispenser
  • Coffee/tea in reception, a vegetable garden and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 181 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hairdryers
  • 42-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (CLP 10,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: CLP 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Catae Restaurant
  • Renaissance Santiago Hote

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,916 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Body wraps
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (76 centimetre high)
  • Height-adjustable showerhead
  • Lift (102 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 16 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 20000 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total (up to 15 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 60.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CLP 23 per person
  • Airport shuttle fee: CLP 45000 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: CLP 10000 per day (in/out privileges)
  • Pet fee: CLP 20000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Renaissance Santiago
Renaissance Hotel Santiago
Renaissance Santiago
Renaissance Santiago Hotel
Santiago Hotel
Santiago Renaissance Hotel
Renaissance Santiago Hotel
Renaissance Santiago Hotel by Marriott Hotel
Renaissance Santiago Hotel by Marriott Santiago
Renaissance Santiago Hotel by Marriott Hotel Santiago

Frequently asked questions

Does Renaissance Santiago Hotel by Marriott have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Renaissance Santiago Hotel by Marriott?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Renaissance Santiago Hotel by Marriott on 5 Oct 2024 start from AU$260.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Santiago Hotel by Marriott pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of CLP 20000 per pet, per night. Service animals are exempt from fees.

How much is parking at Renaissance Santiago Hotel by Marriott?

Self-parking is available for CLP 10000 per day. There is free parking nearby.

What time is check-in at Renaissance Santiago Hotel by Marriott?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Renaissance Santiago Hotel by Marriott?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Renaissance Santiago Hotel by Marriott provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 45000 per vehicle applies.

Where is Renaissance Santiago Hotel by Marriott located?

Located in Vitacura, this luxury hotel is 0.4 mi (0.7 km) from Parque Arauco Mall and 1.9 mi (3.1 km) from Costanera Center. Santa Lucia Hill and Palacio de la Moneda are also within 6 mi (10 km). Military Academy Station is 20 minutes by foot and Alcantara Station is 22 minutes.

Renaissance Santiago Hotel by Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 209 out of 325 reviews" "
Rating 8 - Good. 77 out of 325 reviews" "
Rating 6 - Okay. 25 out of 325 reviews" "
Rating 4 - Poor. 7 out of 325 reviews" "
Rating 2 - Terrible. 7 out of 325 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Chio

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well located! Near a shopping mall! Lor’s of restaurants around the corner! Some employees go far the exta mile to make sure you feel welcome and comfortable!
Stayed 5 nights in Jun 2024

10/10 Excellent

Carolina

Stayed 1 night in Jun 2024

10/10 Excellent

Valentino

Stayed 1 night in Jun 2024

10/10 Excellent

Valentino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Guillermo

Stayed 2 nights in May 2024

10/10 Excellent

Simone Noêmia

Stayed 2 nights in Apr 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 5 nights in Apr 2024

10/10 Excellent

PAUL, Manlius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Santiago
The hotel staff were very friendly, polite and accommodating. We enjoyed the breakfast and the rooms were very clean and modern. It was located within walking distance to a huge shopping complex with many stores and places to eat.
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio fue muy bueno tanto en recepción como en el restaurante incluido en la tarifa. Muy limpias las facilidades así como la habitación. Su ubicación permite acceso a corta distancia de excelentes restaurantes.
Stayed 3 nights in Jan 2024

10/10 Excellent

Igor, Mendham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great amenities in common areas and in the rooms; easy parking; excellent location; well-maintained property. highly recommended;
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean updated rooms, friendly staff, convenient, good wifi, walkable to shopping
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark, Slinger

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Sep 2023

10/10 Excellent

Hyung Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Jorge

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service
Stayed 1 night in May 2023

10/10 Excellent

Alexander, Fayetteville

Stayed 3 nights in Feb 2023

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
The Guest Lounge was understaffed outside the happy hour and basics like coffee milk and water unavailable. It is offensive to expect guest to pay for a coffee in their room. The room service was average. Breakfast was really good and all the staff were friendly.
Stayed 6 nights in Feb 2023

10/10 Excellent

Shirley

Stayed 2 nights in Dec 2022

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bell hop Claudius and the van driver were amazingly friendly and couldn’t do enough for us. There was cucumber and melon water was very refreshing but the glasses were slow to be replenished
Stayed 1 night in Feb 2023

8/10 Good

Christopher

Stayed 1 night in Feb 2023

6/10 Okay

Sherry

Travelled with family
We found the hotel was lovely and comfortable, but lacking with the level of service that we expected. We were on the 12th floor and had access to the executive lounge. The evening cocktails and snacks were quite nice but in the morning it was absolutely impossible to get a cup of coffee. Either the access was not open at 6:30 AM when it was supposed to be, or when it was, I found the coffee maker to be inoperable and sometimes not even plugged in and ready to dispense coffee.. I called the front desk to ask that additional coffee be brought up to our room so I could use our own coffee maker, but was told That we were only entitled to one complementary serving per stay. I really did not think this was good customer service at this level of hotel. I found the staff to be pleasant, but at no time did I feel they went out of their way to make our stay comfortable. Everything was quite slow, and our housekeeping service was very inconsistent. One day we would have excellent cleanup, only to find the next day a very different story. I would like to give a better rating to this hotel, but I cannot at this time. The surrounding area is excellent with a Shopping Mall, a couple of blocks away and access to many restaurants and shops. The restaurant in the hotel was also quite good, and I would highly recommend that they obtain English menus for the American customers.
Stayed 4 nights in Feb 2023

10/10 Excellent

David Jonathan, Calgary

Stayed 11 nights in Jan 2023