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Hotel Palace Santarem

3.0 star property
Travelers start their day with a hearty breakfast buffet and get insider tips from the helpful tour desk that makes exploring the area much easier

Choose dates to view prices

Hotel Palace Santarem offers a complimentary breakfast buffet to fuel morning adventures. Guests appreciate the practical laundry facilities and free in-room WiFi. After exploring, the restaurant and snack bar provide convenient dining options enjoyed by previous visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
The current price is AU$78
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Is Hotel Palace Santarem pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Palace Santarem?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Palace Santarem on 24 May 2026 start from AU$78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Palace Santarem?

This property doesn't offer parking.

What time is check-in at Hotel Palace Santarem?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palace Santarem?

Checkout is at noon.

Where is Hotel Palace Santarem located?

Situated in Santarém, this hotel is within a 5-minute walk of Centro de Artesanato Cristo Rei, Museu Dica Frazao and Sacred Art Museum. Igreja Matriz and Nossa Senhora da Conceicao are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 99 out of 202 reviews
Rating 8 - Good. 59 out of 202 reviews
Rating 6 - Okay. 37 out of 202 reviews
Rating 4 - Poor. 6 out of 202 reviews
Rating 2 - Terrible. 1 out of 202 reviews

Reviews

Verified

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Jennifer

Disliked: Staff & service, property conditions & facilities
The Wi-Fi was inconsistent, and the noise within the hallway was very loud. However, the staff were always considerate. You can quickly walk to places of interest, so location is great.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

ramazan

Clean room good staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City hotel with nice amenities
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
Dit was de tweede keer dat we hier verbleven, zeer schoon super aardig personeel en de lokatie is perfect 10 minuten lopen naar de boulevard. Ontbijt is voldoende en vers.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

PAULO

Liked: Cleanliness
O quarto estava em boas condições, exceto quanto ao banheiro extremamente estreito e aporta do box estava emperrada, não permitindo fechar.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kemersson

boa opção!
Stayed 1 night in Jan 2026
Verified

8/10 Good

MARTHA

Liked: Cleanliness, staff & service, amenities
Bom!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rosimar A R Resende

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto era grande e bom, ar condicionadao funcionando e o café muito bom!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Lucas

Disliked: Cleanliness, amenities
Não gostei da limpeza, e a tampa do sanitário estava solta, caindo toda hora. Tinha um retorno de cheiro desagradável do ralo. A central de ar condicionado barulhenta.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

RICARDO DE MELLO

Liked: Cleanliness, staff & service
Falta de manutenção devido ao vazamento de água no box para o banheiro, falta de disponibilidade de secador de cabelo.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

joao

Liked: Cleanliness, staff & service
No meu quarto tinha muitas goteiras e a tv não pegava canal aberto.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto simples, mas bem espaçoso e com boa manutenção. Atendimento muito bom. Está no centro, então a região fica um pouco mais vazia a noite, mas me desloquei com tranquilidade. Bom café da manhã e equipe muito solícita.
Stayed 1 night in Oct 2025
Verified

8/10 Good

William Barbosa

Liked: Cleanliness, staff & service, property conditions & facilities

Acho que é o melhor da cidade

Mas há quartos sem janela
Stayed 1 night in Jul 2025
Verified

8/10 Good

Ana Ulisses

Liked: Staff & service
Hotel ok. Central. Bom café da manhã. Varanda do quarto feia é inútil. Poderia ter um varal ou uma mesinha .
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok, o café da manha muito bom e os funcionários muito simpáticos.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Estadia rápida (quarto trocado)

Fui alocado em um quarto sem janelas e com cama de solteiro grande, quando na reserva solicitei o quarto com cama queen. Minha estadia foi corrida e curta. Por isso, quando notei o erro nem valia mais a pena solicitar mudar o quarto. O hotel, entretanto, está em boas condições gerais. Quarto bem limpo, cama confortável, boa localização.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Gilberto

Liked: Property conditions & facilities
Disliked: Cleanliness
A experiência no hotel Palace foi razoável tendo em vista que o pior aspecto foi de longe a limpeza do local. O banheiro tinha limo nos rejuntes, a cama cheia de poeira embaixo, o armário de guardar as roupas todo empoeirado também. Permanecemos 9 dias hospedados e solicitamos limpeza no quarto três vezes, nas quais aparentemente apenas o lixo foi retirado. Ar condicionado fazendo muito barulho e, às vezes, escorria água na parede. Café da manhã ok, sem variedades, então se vc ficar hospedado mais dias terá sempre o mesmo cardápio. Das boas qualidades, esteve o atendimento às necessidades junto à recepção que prontamente resolveu todas as solicitações.
Stayed 10 nights in Jun 2025
Verified

8/10 Good

Thiago do Carmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo benefício

Boa hospedagem em Santarém.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Jaqueline

Disliked: Property conditions & facilities, room comfort
O quarto tinha um cheiro de mofo, não sei se é normal pela região ser muito chuvosa. Mas, reclamei e tentar minimizar o cheiro. Pedi para trocar de quarto e não fizeram. No mais, o café da manhã é bem variado e a recepção busca ser solicita.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mauro

Liked: Cleanliness, property conditions & facilities, room comfort
hotel simples mas atende bem o que se propõem, bem localizado e equipe competente, quarto bem arejado e confortável, não tem luxo mas é muito bom.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fui a trabalho então passava o dia fora, mas quando precisei a internet era sofrível, era necessário rotear a minha para trabalhar.
Stayed 5 nights in Mar 2025
Verified

4/10 Poor

Raphael

Disliked: Staff & service, room comfort

Ruim

Quarto grande, porém cama ruim, travesseiros fedidos. O café da manhã é no prédio ao lado, sem acesso interno, sendo necessário ir pela rua!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

FELIPE

Liked: Staff & service, property conditions & facilities, room comfort

Recomendo

Dentro daquilo que eu esperava. Confortável, com internet e atendendo minhas necessidades de uma viagem de negócios
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Patrízia Cristine de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom, bem localizado, cafe da manha muito bom, quartos grande e camas confortaveis.
Stayed 1 night in Jan 2025