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Reviews of htop Summer Sun

3 out of 5
htop Summer Sun
Avienda del Mar, s/n, Santa Susanna

Reviews

6.4
Rating 10 - Excellent. 29 out of 185 reviews" "
Rating 8 - Good. 47 out of 185 reviews" "
Rating 6 - Okay. 49 out of 185 reviews" "
Rating 4 - Poor. 38 out of 185 reviews" "
Rating 2 - Terrible. 22 out of 185 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Damp on walls in the room and no snacks between meals when I upgraded to all inclusive. Meals were always the same every day so if you didn't like anything you weren't looking forward to next meal because you knew what was coming for next meal. If you wanted the sun you was best getting to the beach as the sun hardly go to the sun beds because of it been tucked in between 2 other buildings. I'd say it's worth it's 3 stars maybe a 2 okay for adult get away not for family. Pool area is tiny. No entertainment on at night.
Stayed 3 nights in Sep 2023

6/10 Okay

Alexandra

Travelled with group
Liked: Staff & service
Good
Stayed 2 nights in Jul 2023

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel przy plaży, cudowny widok na morze z pokoju. Śniadania z dużym wyborem, kolacje też z dużym wyborem. Możliwe późne zameldowanie, ogromny plus za to. Absolutnie zadowolona.
Stayed 7 nights in Sep 2022

6/10 Okay

Agnès

Liked: Cleanliness, room comfort
Simple and cheap
The place is quite simple, it looks like they don't invest a lot of money in their services. The televisor is quite old, the water is not potable neither in the shower or in the sink, the command doesn't have battery, there aren't any shampoo or conditioner bottles and the beds are not extra comfortable. It is a simple place accorded to its price for a simple stay. The pool is quite small and the room has the simplest services for a cheap stay.
Stayed 1 night in Jun 2022

8/10 Good

Jitka

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel with perfect staff, very nice beach.
Perfect hotel and access to beach. Perfect for family.
Stayed 5 nights in Aug 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
We had to ask for another room as the first had damage to the floors at the bathroom door and mould on the curtains. The second room was fine . A fire alarm went off at 2a.m. the staff on duty did not seem to have access to turn it off after 40 minutes a manager came in to shut it off. Hotels.com info stated there was wifi but did not indicate that there was a fee to use it. The food was good and always a good variety how every I would not stay there again.
Stayed 6 nights in Apr 2019
Response from Fernando on 18 May 2019
Dear Customer, We regret everything you tells us and the incident with the alarm. Wi-Fi is available for a fee, although it has a free hour. We appreciate your comment about the food. regards

10/10 Excellent

Zorica, Swindon

Family trip
Very good hotel on excellent location and staff very helpful. Rooms basic but clean. Food good with lots of choices. Excellent overall.
Stayed 10 nights in Aug 2018
Response from F on 6 Sept 2018
Thanks for your review.

6/10 Okay

Craig

Liked: Cleanliness
Disliked: Room comfort
Summer sun to avoid
Room couldn't b more basic and bed uncomfortable there are no good views unless u like looking at other hotels Food there was plenty trouble was it was cold and greasy
Stayed 5 nights in May 2018

4/10 Poor

Gino

Disliked: Staff & service, property conditions & facilities, room comfort
Worst stay ever!
Don't believe what you read when they claim this hotel has air conditioning. On a relatively warm evening (around 22c) we tried to use the air con but it didn't work. When we went to reception to resolve this matter, they informed us that it was too cold for air con and if they had it on it would kill us! We notified them it was on their website but they really didn't care. We also had no shelves or drawers to put any of our clothes in, and we couldn't open the wardrobe door because it was totally broken! The next day they gave us another room to sort out the wardrobe issue but we still had no air con and were still stuck with a choice of a rock hard bed or a totally busted bed with no springs! The all inclusive food was an abysmal buffet with very little choice that hardly changed from meal to meal. On the plus side, we both lost weight so if this is your goal then maybe this is the hotel for you! The only redeeming feature about this hotel was the location. It was in the centre of everything in Santa Susanna so we could escape the hotel at virtually anytime and pay for our food elsewhere. Overall, this was a poor stay but it is one of those experiences that stays with you forever, and you have to choose to laugh rather than cry about it.

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities, room comfort
Clean hotel in need of restoration and updating
Hotel is very old fashioned, its clean but lots of updating and repair needed. Food was ok, entertainment was non existant, pool is very small and has only 28 sunbeds for over 150 rooms. Some staff were miserable some were pleasant. Santa Suzanna is a nice area, beach is fine stone/shingle need shoes on to stop cutting your feet. I would return to santa suzanna but not to this hotel.

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, very clean, good value.
The hotel was fine. I had problems with my electronic room lock for the first three days and it was eventually cured by a technicians visit on two occasions - but I wont let that cloud my judgement! I was just on a bed and breakfast basis. The food was good but, as is usual with breakfasts , repetitive. The staff were good and very helpful and the room cleaning (daily) was excellent. My room ( a single room) had a single bed, not the double bed which seems to be the norm in single rooms, but it was comfy enough. The furniture was somewhat dated, reminding me of some UK b & b's I have stayed at. But, for the reasonable price I paid it was good enough.

10/10 Excellent

Drucilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful atmosphere at this hotel. Ideal for a budget stay. Very good value for money. Building a bit tired but kept totally clean.

4/10 Poor

BLAGOJ

Disliked: Cleanliness, property conditions & facilities, room comfort
Overall hotel is a low 3 star needs overall reno. Food was fine.
Stayed 1 night in Sep 2017

6/10 Okay

Ben

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
All inclusive not great.
Clean hotel. All inslusive drinks policy was bad. After I'd finished my drink I had to wait 15 mins to take my glass back to the bar to get my card back. Terrible. Food not great.
Stayed 3 nights in Jun 2017

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Short stay
Rooms could do with updating , very small pool for the size of this hotel . Location excellent

6/10 Okay

Sebastian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Ruben

Disliked: Cleanliness, property conditions & facilities, room comfort
Tal como decían las reseñas
Leei las reseñas después de reservar, muy económico, oferton, pero...... tal cual leei,,,, un horrible olor ya en el ascent, pasillo y habitación.. la limpieza deja mucho que desear cuando hay polvo en los conductos de aire de temporadas anteriores... uñas entre las sábanas limpias de las camas, unas colchas que ...... ufff todo necesita una reforma pero completa!!!!! Sueños baños, todo todo!!! No podía cancelar pero sobrevivimos una noche previa a Halloween
Stayed 1 night in Sep 2023

6/10 Okay

brigitte

Stayed 2 nights in Sep 2023

8/10 Good

Jordi

Stayed 1 night in Sep 2023

2/10 Terrible

Jose antonio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruidoso y horario de desayuno
Stayed 1 night in Sep 2023

6/10 Okay

Jose

Mmm
Stayed 4 nights in Sep 2023

8/10 Good

Dr. Daniel

Travelled with family
Liked: Staff & service
Sehr freundliches, nettes, mehrsprachiges Personal, bei allen Anliegen sehr hilfsbereit. Umfangreiches und vielfältiges Speisenbuffet, regelmäßig aufgefüllt, frisches Obst und Gemüse, sehr freundlicher Service im Speisesaal und an der Bar. Zimmer sehr hellhörig, Hygiene (Klimaanlage, Geschirr, Gläser) deutlich verbesserungswürdig
Stayed 9 nights in Aug 2023

10/10 Excellent

Monica

Stayed 2 nights in Aug 2023

4/10 Poor

xinnan

Disliked: Cleanliness, property conditions & facilities, room comfort
C’est très bruyant Aussi il sens cigarette la chambre … Pas bcp de choix au buffet
Stayed 1 night in Aug 2023

6/10 Okay

Amin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Zimmer war ganz ganz anderes als Beschreibung und Fotos. Die Wände, Gardinen, Schrank, WC, Klimaanlage mangelhaft. Sehr kleine und altmodische TV. Kein Safebox( das war mit Schlüssel und mit extra Gebühr- also katastroph) . Andererseits, beste Büffet, beste Speisen, beste personal.
Stayed 8 nights in Aug 2023

4/10 Poor

BRUNO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Monica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Una noche máximo recomiendo, no cuesta nada con los precios de hoy día por las habitaciones con una noche pagas un colchón nuevo, y era todo de hace mil años y encima ruidosa q se oye el bar musical.
Stayed 1 night in Aug 2023

4/10 Poor

Nathalie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bien pour une soirée
L hôtel est propre,le personnel sympathique mais dommage il reste dans les années 1970 En bas la salle est vieille, ascenseur vétuste La chambre propre,la télé toute petite et datant d il y a 30 ans,la salle de restaurant résonne
Stayed 1 night in Aug 2023

10/10 Excellent

Denis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

4/10 Poor

Yasser

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
La chambre on la trouver non nettoyer des bouteilles et du papier non mis a la poubelle. Ce n’était pas une chambre pour 3 personnes mais plutôt une chambre pour 2 personnes les lits étaient collés entre elles.
Stayed 2 nights in Aug 2023

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hem estat bé! El personal excel·lent! La piscina és molt petita i l'espai de la piscina també, molt poques hamaques.
Stayed 3 nights in Aug 2023

8/10 Good

Nunzia

Liked: Cleanliness, staff & service
struttura un po' da ristrutturare, personale cordiale e simpatico, vicinissimo al mare e servizi, piscina carina, menù self service vario e ottimo, che dire.. tutto sommato ci siamo trovati bene,consigliato.
Stayed 14 nights in Aug 2023

2/10 Terrible

Cristina

Disliked: Staff & service
El hotel más terrorífico que eh estado las insta viejas no lo siguente , la habitación sucia el baño súper viejo con telarañas y la televisión de los años 50!! La comida horrible todo precocinado,y el personal del bufet con prisas y malhumor !! 3 estrellas es nivel para lo que se merece !!
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bien
Stayed 1 night in Aug 2023

6/10 Okay

Susana

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Me uno a las mismas opiniones que leí antes de ir. Mobiliario y limpieza , necesita ya un mega cambio, mal olor a productos de desinfección, las camas de muelles y muy incómodas por lo demás, la comida normal, las chic@s de recepción, camarer@s un 10. La ubicación increíble, me encantó.
Stayed 3 nights in Aug 2023

6/10 Okay

Laura

Stayed 1 night in Aug 2023

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel no llega ni ha 2estrellas.Colchones blandos,platos sucios ,la bañera con moho.El techo roto,la television de cubo que no funcionava.Si le hacen una revision le ponen multa seguro
Stayed 3 nights in Aug 2023

2/10 Terrible

Esperanza

Disliked: Cleanliness, property conditions & facilities
Me hicieron tres cambios de habitación por que cada actual estaba peor. La limpieza en las habitaciones excusas o nulas . La comida muy básica y casi no reponen no tienes frío para la fruta ni para los postres . Muy buen comunicado y muchas tiendas alrededor
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel no merece ni 2 estrellas. Todo muy anticuado y sucio. Sólo se salva parte del personal que fue amable y servicial pero el resto un desastre de hotel.
Stayed 4 nights in Aug 2023

6/10 Okay

Rosabel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Montse

Disliked: Cleanliness
La habitacion no parece de un hotel de tres estrellas, en la terraza hay telarañas y dentro de la habiracion vimos dos grillos vivitos y coleando, viajo mucho y este hotel no cumplio con lo que esperaba
Stayed 1 night in Aug 2023

2/10 Terrible

Maite

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una decepción. Tuvimos que irnos a medianoche por el olor insoportable a cloacas en la habitación. En recepción no les importó demasiado el comentario sobre el olor que era para vomitar...todo ello sumado a una habitación más que decepcionante y vieja.
Stayed 1 night in Aug 2023

6/10 Okay

Mina

Stayed 2 nights in Jul 2023

6/10 Okay

Blanca

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
El hotel en general está descuidado, en el restaurante a la hora del desayuno las tazas y algunos platos estaban sucios. El personal era muy majo y agradable.
Stayed 1 night in Jul 2023

2/10 Terrible

Nerea

Stayed 2 nights in Jul 2023

10/10 Excellent

Eduardo jose

Travelled with partner
Todo muy bien Y muy buena ubicación
Stayed 2 nights in Jul 2023

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
hotel algo viejo, pero en general bien todo.
Stayed 1 night in Jul 2023

8/10 Good

Maria dolores

Stayed 2 nights in Jul 2023