Check COVID-19 restrictions.

Find out moreOpens in a new window

AQUA Hotel Aquamarina & Spa

Photo gallery for AQUA Hotel Aquamarina & Spa

Featured image
Indoor pool, outdoor pool
Indoor spa bath
Indoor pool, outdoor pool
Terrace/patio

Overview of AQUA Hotel Aquamarina & Spa

VIP Access

AQUA Hotel Aquamarina & Spa

4.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Avinguda del Mar, 16, Santa Susanna, 08398

Explore the area

  • Popular LocationSanta Cristina Beach20 min drive
  • Popular LocationLloret de Mar Beach25 min drive
  • AirportGerona (GRO-Costa Brava)34 min drive
  • Popular LocationTossa de Mar Beach49 min drive

Choose dates to view prices

About this area

Santa Susanna

Located in Santa Susanna, AQUA Hotel Aquamarina & Spa is connected to a shopping centre. Parc Francesc Macia and Pitch and Putt Papalus Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lloret de Mar Beach and Les Caletes Beach. Travelling with kids? Consider Gnomo Park and Pinya de Rosa Botanical Garden. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Santa Susanna Beach - 10 min walk
  • Les Caletes Beach - 11 min walk
  • Santa Cristina Beach - 20 min drive
  • Lloret de Mar Beach - 25 min drive
  • Tossa de Mar Beach - 49 min drive

Getting around

  • Santa Susanna Station - 8 min walk
  • Gerona (GRO-Costa Brava) - 34 min drive

Restaurants

  • Buffet Restaurant — 1 min walk
  • Burger Club — 1 min walk
  • El Ship - 3 min walk
  • Indalo House - 4 min walk
  • Kings Grand Cafe - 4 min walk

About this property

AQUA Hotel Aquamarina & Spa

Family-friendly hotel connected to a shopping centre in Santa Susanna with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 2 poolside bars and 2 bars/lounges are on-site. All 545 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include furnished balconies and room service.
AQUA Hotel Aquamarina & Spa offers 545 forms of accommodation with minibars and a hairdryer. Rooms open to furnished balconies. 26-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnes Spa (pago supl). Services include sports massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 2 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Off-site parking within 164 ft (EUR 7 per night)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 12 for adults and EUR 6 for children
  • 3 restaurants and 1 coffee shop
  • 2 poolside bars and 2 bars/lounges
  • Room service available

Things to do

  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 25 October and 14 April.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 6 for children (approximately)
  • Self-parking fee: EUR 12 per day (in/out privileges)
  • Nearby parking fee: EUR 7 per night (164 ft away)
  • In-room safe fee: EUR 4 per day
  • Facilities fee: EUR 8 per person, per day and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 2 years old are not allowed in the spa

Property is also known as

Aqua Aquamarina
Aqua Aquamarina Hotel
Aqua Hotel Aquamarina
Aquamarina Aqua Hotel
Aqua Hotel Aquamarina Santa Susanna
Aqua Aquamarina Santa Susanna
Aqua Hotel Aquamarina Spa
Aqua Aquamarina & Spa
Aqua Hotel Aquamarina & Spa Hotel
Aqua Hotel Aquamarina & Spa Santa Susanna
Aqua Hotel Aquamarina & Spa Hotel Santa Susanna

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 244 out of 705 reviews
5 - Excellent 35%
Rating 4 - Good. 341 out of 705 reviews
4 - Good 48%
Rating 3 - Okay. 86 out of 705 reviews
3 - Okay 12%
Rating 2 - Poor. 23 out of 705 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 705 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good Hotel in the area
Great property that we came back to for a second time. The staff is extremely courteous and helpful ( especially Robert at the reception who was great!). The daily cleaning could be slightly better ( Its probably rushed due to the number of rooms in the hotel) - the buffet is good and the pool is great fun! Cons: 1. The bar service is verrry slow - probably because a staff of 2 takes care of the entire lobby and pool area. All 4 days they forgot to bring our drinks 2. Our 4 year old went into the bubble club with a staff member 'monitor' and then 20 min later we found him wandering on the beach. He had left and no one noticed, not safe at all. If you have young kids, make sure you stick around them even if they are in the kids club
Stayed 5 nights in Aug 2021

2/5 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
One night stay
The lobby and all commun areas were Nice and modern, but the rooms were in a really vad shape, the beds were hard and old and the bathroom breda a renovation. Towells were not clean and overall I am happy we did only stay there one night since the Walls were really thin.
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
OK Stay
Bed was very uncomfortable. There were partirs every night organized by the hotel in the pool are and could be heard from the room. The dinner buffet food was mediocre but the breakfast buffetwas good. Hotel is close to the beach amd the staff were friendly. The bed was VERY uncomfortable.
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- brilliant entertainment area - pool area was good - rooms are brilliant and beds comfy - staff went over and above for you
Stayed 2 nights in Oct 2019

3/5 Okay

Liked: Cleanliness
Disliked: Room comfort
Save yourself and choose another hotel.
Very expensive bar, ice cold pools, beds were like sleeping on a bench, pillows were way to hard and big. Food in the buffet was ok 2 out of 7 times, bad food with no taste at all. Almost every night we went straight out again to catch a bite outside the hotel. Every day we had to go to the reception to get our keys re scanned, because they stopped working. Nice hotel, but We will not come back here.
Stayed 7 nights in Sep 2019