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Mercure Santa Marta Emile

3.5 star property
Beach spa retreat, walking distance from Zazue
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Mercure Santa Marta Emile

Sports facility
Sports facility
Exterior
Deluxe Room, 1 Queen Bed with Sofa bed
Food court
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is AU$118
Price available on 22/5/2024

Explore the area

Map
Calle 115 No 2 39, Bello Horizonte, Santa Marta, 0
  • Popular LocationBello Horizonte Beach5 min walk
  • Popular LocationZazue8 min walk
  • AirportSanta Marta (SMR-Simon Bolivar)9 min drive
  • Popular LocationRodadero Beach17 min drive
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Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Down duvet
Sofa bed
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Down duvets, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Down duvet
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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Free WiFi
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The price is AU$109
per night
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About the area

Santa Marta

Located in Santa Marta, Mercure Santa Marta Emile is in the suburbs and near the beach. Shoppers can visit Zazue, while everyone can enjoy the natural beauty of Rodadero Beach and Blanca Beach. Santa Marta Beach is another place to visit that comes recommended.
Visit our Santa Marta travel guideOpens in a new window

What's nearby

  • Bello Horizonte Beach - 5 min walk
  • Zazue - 8 min walk
  • Rodadero Sea Aquarium and Museum - 11 min drive
  • Rodadero Beach - 17 min drive
  • Blanca Beach - 24 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 9 min drive

Restaurants

  • Subway - 6 min drive
  • Crepes & Waffles - 9 min walk
  • Little Italy trattoria - 9 min walk
  • El Patrón - 9 min walk
  • Restaurante Luruaco - 5 min walk

About this property

Mercure Santa Marta Emile

Hotel near Zazue
Located close to Rodadero Beach and Blanca Beach, Mercure Santa Marta Emile provides a swim-up bar, a poolside bar and a terrace. Indulge in a body scrub, a hot stone massage and a facial at the on-site spa. The on-site international cuisine restaurant, Emile Restaurant, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and a swim-up bar
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, smoke-free property and luggage storage
  • Guest reviews say good things about the helpful staff
Room features
All 140 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED TVs with cable channels
  • Balconies, fridges and coffee/tea makers

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: COP 49,900 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Emile Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 60000 per pet, per night
Welcoming dogs only
1 total (up to 33 lb per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 49900 for adults and from COP 45000 for children
  • Pet fee: COP 60000 per pet, per night
  • Facilities fee: COP 7000 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Santa Marta Emile Hotel
Mercure Emile Hotel
Mercure Santa Marta Emile
Mercure Emile
Mercure Santa Marta Emile Hotel
Mercure Santa Marta Emile Santa Marta
Mercure Santa Marta Emile Hotel Santa Marta

Frequently asked questions

Does Mercure Santa Marta Emile have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Mercure Santa Marta Emile?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Mercure Santa Marta Emile on 22 May 2024 start from AU$118.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Santa Marta Emile pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lb per pet. There's a fee of COP 60000 per pet, per night.

How much is parking at Mercure Santa Marta Emile?

Self-parking is free at this property.

What time is check-in at Mercure Santa Marta Emile?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mercure Santa Marta Emile?

Checkout is at noon.

Does Mercure Santa Marta Emile provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Santa Marta Emile located?

Situated near the airport, this spa hotel is 0.4 mi (0.7 km) from Zazue, and within 9 mi (15 km) of Rodadero Beach and Blanca Beach. Santa Marta Beach is 8.3 mi (13.4 km) away.

Mercure Santa Marta Emile Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 339 out of 571 reviews" "
Rating 8 - Good. 163 out of 571 reviews" "
Rating 6 - Okay. 45 out of 571 reviews" "
Rating 4 - Poor. 12 out of 571 reviews" "
Rating 2 - Terrible. 12 out of 571 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JORGE ALBERTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Pros: Clean, delicious breakfast, close to a mall and restaurants, walking distance from beach, amazing swimming pool, pretty good fitness center. Cons: Beach amenities. There are no beds, only chairs. The tents aren’t permanent, they must be disassembled daily. It is supposed to be around 17:00, but the staff starts around 16:30 to bother you with the process. They want to do it as early as possible and go away.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jeison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Cesar Camilo

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
El check in es muy tarde, la habitación tenía dos cucarachas y estaba supuestamente “recién arreglada” nos dijeron que nos daban un agua de cortesía y nunca llegó, pedimos una acomodación extra (paga) y no recibimos toalla ni almohada/cobijas. El desayuno es muy bueno, calificación honesta 2/5
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room for the family. Close to the beach and walking distance from the mall.
Stayed 5 nights in Mar 2024

8/10 Good

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Simple and convenient close to the beach

10/10 Excellent

JET COMPANION

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Khaled

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hi, I did not like the smell of the corridor that leads to the room. The detergent they use to mop the floor has an undesirable smell.
Stayed 3 nights in Feb 2024

8/10 Good

Ricardo, Riga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoywd our stay here. Staff was great and friendly. I recommend it to all for a good stay.
Stayed 4 nights in Feb 2024