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Reviews of Hotel Portobahia

3 out of 5
Hotel Portobahia
Carrera 4 No. 6-69 El Rodadero, Santa Marta, Magdalena

Reviews

7.4

Good

Rating 10 - Excellent. 53 out of 232 reviews" "
Rating 8 - Good. 90 out of 232 reviews" "
Rating 6 - Okay. 48 out of 232 reviews" "
Rating 4 - Poor. 26 out of 232 reviews" "
Rating 2 - Terrible. 15 out of 232 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mario

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I arrived at the hotel two hours before check-in and they offered to give me the room if I paid 20,000 pesos. The next day I wanted to change the room because there was a lot of noise and they wanted to charge me and they wanted to give me a room on the sixth floor without hot water when I know there were rooms on the same floor and with the same amenities that I had paid for. the restaurant was a total disaster due to the visit of large groups of children and adults. the adults drank and yelled until dawn. disastrous . there was even a fight between these groups with shouts and blows. .
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

4/10 Poor

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Disliked: Amenities
I liked the Location. I did not like the property. The building is very old and needs needs to be painted and repair.
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Quality service
Personal service not too nice
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended. Other hotels would be better.
Not recommended. Very basic hotel, does not feel clean. Very noisy street. Poor quality room, does not exceed 2 star rating. Shocking, Trimmers on high floors of building, almost felt like small quakes. No wifi in room, only in lobby, and very slow. Bathroom door barely opens halfway, as the tiny hand sink blocks the door. Dark lobby during the day, as no lights are turned on. That area in general is really dirty, Will never stay there again.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to everyrhing good food clean wifi nice and,nitid good view
Stayed 2 nights in May 2019

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me mysterious 10 ton pesos at check in. I don't like that. Room is terrible, ugly bunk bed is blocking the window.
Stayed 1 night in Mar 2019

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Marija

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t come back!
No hot water, WiFi didn’t work , dirty rooms. Fridge was disconnected and we had to look for someone who then came with extension cord and cleaned the fridge. We had a small double bed with bunk beds even though we wanted a room for a couple!Bathroom didn’t have towels. Service was bad they did not want to help with anaything! The room was nothing like pictures!
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible WiFi reception. No microwave or mini fridge. Noisy teenagers running around the hotel all night on a Thursday and banging on walls and doors in the hallway.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 13 nights in Feb 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2018

10/10 Excellent

JP

The property is really close to the beach. One of thes building in town. If you are looking for a quite place, this is not the one. Too much noise from the upper rooms and a too crowded lobby
Stayed 4 nights in Oct 2018

8/10 Good

Jens Juel

Liked: Staff & service
ok hotel
small room a little dirty in the corners good breakfast and fantastic area if you like nightlife
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Think before booking
Room did not have telephone or intercom to call reception, not the best service. It seemed as guess are not welcome. Wifi was not that great.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

2/10 Terrible

Gelver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charge taxes and medical insurance at arriva
Stayed 4 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
In the booking the room said free Bottle water and had to pay rooms look nothing in there advertising no hot water bathrooms and shower never bad wish I could get money back☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️😣☹️😣😣😣😣😣
Stayed 6 nights in Jun 2018

4/10 Poor

reece, santa marta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water room old and dated Bed is uncomfortable as hell hard as a rock and store the pillows my recommendation find a better place to stay
Stayed 2 nights in Jun 2018

8/10 Good

German

Liked: Cleanliness, staff & service
Couple of days in Sta Marta
Not far from the beach main gathering area made it a good location and based on the price per night can't complaint on the hotel accomodations. During off season next time I may rent right in the beach with ocean view since all the hotels in the area are discounted
Stayed 2 nights in May 2018

2/10 Terrible

Matthew, New Orleans

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close to the beach no internet at the hotel
This hotel is a scam no internet at the hotel it is a hostile or local you have to upgrade your room just to get hot water when you get your room and have little bitty beds in your room you have to complain to get a big room and upgrade just to have hot water and just everyday services it is not Porto Bahia quality I checked out 12 days early to go somewhere else now they will not give me a refund they say it Hotel policy I say it's fraud everybody when they go to Columbia travels around
Stayed 26 nights in Mar 2018

10/10 Excellent

Tony, Cali,Colonbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem I had was the airconditioning. I could not adjust it for comfort..it got so cold At night that I had to shut it off-...the maid supervisor tried to adjust it and she also had oroblems..everything else was excellent..
Stayed 3 nights in Apr 2018

4/10 Poor

Carlos, New York, NY

Liked: Staff & service
Disliked: Cleanliness, room comfort
The room weren’t good, beds not confortable, not really clean room, it tends to be windy at nights the window is not good and it make loud noise while is like that. Staff was very nice.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was marginal, enough to eat, fresh fruit , juice and decent coffee, not wow for Colombia, Poor hot selection.
Stayed 3 nights in Mar 2018

8/10 Good

Aiki

Liked: Staff & service
Disliked: Room comfort
Boot camp style !
Very basic boot camp style rooms with great wifi and friendly stuff .

10/10 Excellent

Tiana , Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was perfect! Highly recommend!
We stayed a total of 4 nights at Porto Bahia and we absolutely loved it. We read a couple of mixed reviews but the hotel was perfect in our opinion. The staff from the check in, to the gentleman helping us with our luggage, to the cleaning staff, and the servers at breakfast were all wonderful and completely accommodating. We upgraded to a slightly nicer room for a couple and it was perfect for us and the price couldn't be beat. We didn't have any problems with the wifi and there was nice hot water in the shower despite what we read. Thank you Hotel Porto Bahia for a wonderful stay!!
Stayed 1 night in Feb 2018

8/10 Good

William , New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach " el rodadero"
Hotel is great for the price, the only problem we ran was WI-FI wasn't working for my stay due to a network problem, we were advised by hotel staff, the offered free drink or something.
Stayed 3 nights in Jan 2018

8/10 Good

Aranka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2018

8/10 Good

Christine, Calgary, Canada

Nice hotel close to the beach
Great location. We got a fair price for a last minute booking. The rooms were clean and the air conditioning was cold. The rooms had a safe but they never came to unlock ours for us. We stayed during the Bolivarian Games 2017 and this hotel was the host for the Venezuelan athletes, which was kind of neat. The beach was a couple of blocks away and there were lots of restaurants nearby to eat at. Breakfast was included and had beans, fresh fruit, arepas, bread, juice and eggs. Just an FYI this hotel does not have hot water for your shower but it's so hot that you want a cold shower.
Stayed 2 nights in Nov 2017

2/10 Terrible

frank, vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
They charge me and i have not do a checking because they dont let me
Stayed 2 nights in Dec 2017

6/10 Okay

Elvira

No happy
The location is good. The hotel is not comfortable. Receptionist no friendly
Stayed 1 night in Dec 2017

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price and location. We were passing by as back packers. Overall, good experience.
Stayed 2 nights in Dec 2017

6/10 Okay

LL, Florida

Liked: Cleanliness
Disliked: Staff & service
Need better customer service
The hotel was closed to the beach y restaurants. The room was clean but safe deposit did not work. The people at front desk not too friendly, answered any questions with attitude and did not really care for guest.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the beach
Great experience and relaxing time. Clean room great staff. The breakfast could be better.
Stayed 8 nights in Nov 2017

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The room was bad - not what is advertised in Travelocity's page -
Stayed 6 nights in Jul 2017

4/10 Poor

Colin

Liked: Cleanliness
Disliked: Staff & service
Hotel Building needs an upgrade and a pool
Reception Staff need to improve their customer service. i was not provided the WiFi password.
Stayed 2 nights in Aug 2017

10/10 Excellent

Alukard, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colombian Coast Vacation
Great Service, Food Great, Great Location, we would do it again.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good
NIce and cheap hotel. The room are simple but the hotel in general is OK
Stayed 5 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient close to the beach
Standard hotel, nothing impressive, very clean and the staff is very helpful and nice. Sadly the air conditioner is on the top of the beds which is annoying because you get cold all time.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was good
The original room was sub par. We paid a little extra and got a nice room with a better mattress. The staff is very nice. The restaurant and breakfast was very good. The atmosphere and location is very good. The wifi does not work well in the room but does in the lobby.

4/10 Poor

eric , florida usa

Liked: Staff & service
Disliked: Room comfort
think twice
Nice staff and breakfast. Problem was the noise. They are remodeling and they start construction work around 6:30am-7am. Fridge made loud noises and had to unplug it Very noisy outside late at night. Very noisy inside. Thin walls We got little sleep both nights

4/10 Poor

Roman, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms, infinite check in
I have waited 35 minutes for the check in. The rooms are small.

4/10 Poor

JORGE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort