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"Beautiful property, delicious breakfast, wonderful staff. I marked it three stars because we did not sleep all of Saturday night. There is a bar across the street. The music was blaring until four am. We were told it would be quiet Sunday and it was. The ear plugs and pillows couldn’t hide the noise. "

"Clean rrom exelent Staff very good Breakfast food was very good but the service very bad Air conditioning exelent"

"The breakfast was good but I think the price is too high. "

"La Valise Mazunte is, without question, a stunning property. The design, the views, and the overall atmosphere are exceptional, and the food was a true highlight—the chef is superb and delivers a memorable culinary experience. However, the service unfortunately falls short of what one would expect from a hotel with such potential. While the staff is genuinely kind and well-intentioned, the hotel feels understaffed and unable to deliver a luxury experience. There is no room service, no minibar in the rooms, and no poolside or beachside service, which makes the stay feel limited—especially given the remote location. I booked this stay to celebrate my partner’s birthday, and arranging something as simple as a special meal proved unnecessarily difficult. Communication before arrival was slow and required multiple follow-ups, even through Instagram, just to get a response via WhatsApp. During the stay, service remained inconsistent. The bartender was attentive, but overall service was slow, and staff seemed constrained in what they could offer. The wine selection is also very limited. The rooms are comfortable, but attention to detail could improve. For example, our room was supposed to include a video projector (the only one on the property), but it was unavailable due to repairs, which we were only informed about upon arrival. This is a hotel with incredible potential, but currently it feels like it delivers the bare minimum operationally."

"No se ve como en las fotos, le falta limpieza, el baño olia a pipi, las paredes sucias, el colchon no es comodo, las toallas blancas se veian viejas y grises, el cuarto no tiene ventanas y esta muy claustrofóbico "

"No coffee maker"

"Absolutely loved everything! Staff is friendly and super helpful. Close to everything. Will definitely be back."

"Need parking"

"The room was basic, clean and comfortable. The hotel is definitely not a long term stay place. There is very little places to hang clothes. With this Hotel the woman were not friendly and always looked like you were bothering them. The guys were helpful and friendly. There is lots of parking for bikes and cars. Overall its ok probably wouldnt stay there again. Its on the main road so a little noisy but is close to the beach"