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Hotel Arenal

3.5 star property
Hotel with 2 outdoor swimming pools, walk to Plaza 24 de Septiembre
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Arenal

Photo gallery for Hotel Arenal

Porch
Point of interest
Minibar, in-room safe, desk, laptop workspace
Free daily full breakfast
Gym

Overview of Hotel Arenal

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is AU$91
Price available on 28/4/2024

Explore the area

Map
Calle Beni # 340, Santa Cruz
  • Popular LocationPlaza 24 de Septiembre6 min walk
  • Popular LocationSanta Cruz Zoo5 min drive
  • Popular LocationVentura Mall7 min drive
  • AirportSanta Cruz (VVI-Viru Viru Intl.)28 min drive
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Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Rainfall showerhead
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Suite individual

Minibar, in-room safe, desk, laptop workspace

Suite individual

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Rainfall showerhead
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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7.4 out of 10, Good, (91)
The price is AU$78
per night
30 Apr - 1 May
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About the area

Santa Cruz

Located in Santa Cruz, Hotel Arenal is in the city centre. Ethno-folkloric Museum and Sacred Art Museum are cultural highlights, and some of the area's popular attractions include Santa Cruz Zoo and Guembe Biocenter. Don't miss out on a visit to AquaLand.
Visit our Santa Cruz travel guideOpens in a new window

What's nearby

  • Ethno-folkloric Museum - 4 min walk
  • Plaza 24 de Septiembre - 6 min walk
  • San Lorenzo Cathedral - 6 min walk
  • Santa Cruz Zoo - 5 min drive
  • Ventura Mall - 7 min drive

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive

Restaurants

  • La Chapu - centro - 3 min walk
  • Picasso's Boulevard - 5 min walk
  • The Irish Pub - 5 min walk
  • Sbc Centro - 3 min walk
  • Liberty Resto Bar - 4 min walk

About this property

Hotel Arenal

Hotel near Plaza 24 de Septiembre
Located close to Arenal Park and Ethno-folkloric Museum, Hotel Arenal provides free full breakfast, a poolside bar and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant offers breakfast, lunch and dinner. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with sunloungers
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and tour/ticket information
  • Meeting rooms, a 24-hour front desk and a lift
Room features
All 53 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as safes and minibars.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15.00 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Arenal Santa Cruz
Hotel Arenal Santa Cruz
Hotel Arenal Hotel
Hotel Arenal Santa Cruz
Hotel Arenal Hotel Santa Cruz

Frequently asked questions

Does Hotel Arenal have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel Arenal?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Arenal on 28 Apr 2024 start from AU$90.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Arenal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Arenal?

Self-parking is free at this property.

What time is check-in at Hotel Arenal?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Arenal?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Arenal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15.00 per person applies.

Where is Hotel Arenal located?

Located in the heart of Santa Cruz, this hotel is within a 5-minute walk of Arenal Park and Ethno-folkloric Museum. Plaza 24 de Septiembre and Sacred Art Museum are also within 10 minutes.

Hotel Arenal Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 53 reviews" "
Rating 8 - Good. 19 out of 53 reviews" "
Rating 6 - Okay. 7 out of 53 reviews" "
Rating 4 - Poor. 5 out of 53 reviews" "
Rating 2 - Terrible. 5 out of 53 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like very much the attention and the instally
Stayed 1 night in Aug 2022

8/10 Good

Marco A.

Business traveller
Liked: Cleanliness, staff & service
Good hotel
Good hotel, only needs get more modern.
Stayed 2 nights in Jan 2022

10/10 Excellent

Suchkov

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly, excellent service.
Stayed 1 night in Nov 2021

6/10 Okay

Marco

It’s an okish hotel
The hotel was so so not the best not the worst but definitely seem better
Stayed 1 night in Dec 2020

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay and nice staff
We spent one night in this hotel. the location is really good. just few block from the major plaza. the staff are friendly.
Stayed 1 night in Dec 2020

10/10 Excellent

Julie, Mississauga, Ontario, Canada

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am from Ontario Canada. I wasen’t sure what to expect but this Hotel and Staff exceeded my expectation. They were kind, respectful and friendly. I Loved my Stay. Breakfast was delicious everyday! Even with little misunderstanding, the staff was very respectful and with discretion. Thank you for an amazing four days. Unfortunately, had to leave early because of Coronavirus border closures. I will def go back.
Stayed 7 nights in Mar 2020

8/10 Good

Pavol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Arenal
I came to the hotel early at 09:00 and I asked the lady at the reception how much would cost early chcek in. She told me 30 dollars and I said, you want 30 dollars for 5 hours early check i? So then she changed it to 20 dollars. I paid because I traveled whole night from Suckre. I never got reciept for 140 Bolivanos. The room was nice and clean. The breakfast room was full of flies and the were all over the food which was uncovered on the table. When I booked the hotel, i noticed that they have a shuttle service to the airport. Then I had to pay 80 Bolivanos for the hotel taxi. They should not advertise shuttle service to the airport or mark it that this service is available but you have to pay.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location downtown, close to the main plaza and the restaurant strip, as well as easy to drive out of town north to e.g. Buena Vista. Hotel has great swimming pool deck to relax when it's hot during the day, and has parking if you have a rental car. Staff is very friendly and helpful, and breakfast is extensive and good quality.
Stayed 3 nights in Apr 2019

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly and helpful. Breakfast was incredibly delicious with an assortment of fresh fruit, juices, pastries, eggs, breads, local cheese and much more.
Stayed 1 night in Dec 2018