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"We are speechless. Everything was incredible from the moment we arrived. The customer service team, entertainers, restaurant staff, pool service, cleaning staff, and everyone at the resort in general were excellent. Thank you so much, because nothing compares to the bad reviews people give. I must say that our entire stay and experience at the resort was wonderful. It exceeded our expectations."

"Beautiful property. Attentive staff. Plenty of food options. Needs more electrical outlets."

"Amazing food, superb staff, and everything runs so smoothly!"

"The housekeeping staff, particularly the young lady looking after our room and concierge, Brelin, were excellent. Many thanks to them for their service."

"We went for my husband's 50th birthday and had a great time. The rooms and grounds were beautiful. There was always something to do, You could relax or party. Your choice. I thought the food was very good. Especially the Strip steakhouse, Sofritos which served authentic Dominican food, and the Italian Restaurant on the Dreams Onyx side which we had access to. The only recommendation I have to improve the experience for travelers is that there should be more beach/pool chairs available. The resort was sold out the days I was there and we had to rent a cabana for $150 for 1 day because we couldn't find any available chairs on the beach or by the pool. The cabana was amazing, but I don't think we should have had to pay any additional money to find a place to sit/lay out after spending so much money for a warm weather vacation. There should be a chair for every guest without upselling you for a $100 covered bed/$150 cabana on the beach or $300 for an "open bar" seat near the pool when the entire resort is open bar/all inclusive. Overall, it was wonderful and I will be back. Next time I will bring my reuseable metal straws because to be environmentally friendly the bars don't have straws or only have paper straws. "

"Beautiful place! Excellent staff! From the bellman to the housekeeper, the service was excellent. Special shout outs to Jesus at check in, Jesus the waiter, Darlene, Gabriel, Alexander, and Carolina at the spa, Miguel and Maria with entertainment, Basilio, Erika, and many many more bar tenders and wait staff…all were so hospitable it made our stay excellent! We loved the Michael Jackson/ Freddie Mercury show on Tuesday night. Maintenance was quick to respond to the couple issues we had. Only complaints we had: Our mini bar fridge didn’t cool well, which was disappointing. And the main hot tub didn’t get very hot. No fun on a cloudy day. "

"Everything was top notch! All of the staff was kind, engaging, and fun! The room and grounds were clean and well kept."

"Really accommodating, friendly, nice, professional, helpful and available staff. Entertainment staff (Louis, Franklin, Louis, Antonio, Evelin, Yufreisi etc. are great and work really hard with day & evening activities. They have something different every night and try to get everyone involved. We had a great time at all the parties and shows. Bartenders were great, plentiful and super friendly (Dorka, Carlos, Franklin, etc.). Pool and beach are beautifully set up and clean. Rooms are a nice size, full beds & an extra cot they added that was comfortable w/ couch and back porch area. "

"Very professional and willing to help. Went out of their way woodley victor kyle"