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"Would not recommend to stay here. The staff is not trained in hospitality and the hotel itself is WAY OVERPRICED!! Even at half cost I would not stay here again. No phone reception in the area and NO wifi in the rooms. Stayed on a business trip and one of three rooms had heavy mold stains and the room itself was not properly cleaned. It is also located right next to a noise highway, so you hear cars and noisy public transport at all times. Found out when paying that if you book on other sites...

"Everything was too as to be expected. Very secure and responded quickly to the doorbell to open the big gate, very friendly and cheery, the price was the price, rooms were very clean and comfortable."

"Clean room beautiful lakeview Friendly staff Would be great if they offer breakfast with the stay "

"This hotel is the best! The view on Lake Atitlan is beautiful! The hotel is well located, easy to access, comfortable, clean, excellent wifi, very helpful staff. We loved our stay at Villa Santa Catarina. "

"The property was beautiful and the stuff very friendly we had a great stay, very safe and convenient to walk around town for shopping and dining "

"Gorgeous property and the staff was amazing!"