Santa Catarina Hotels, Joinville

"I am truly beyond impressed with the service at Hotel Kayrós! Carol and her team — Lucas Jacinto, Matheus, Son, Amanda, Rivaldo, Alexandre, Ricardo (Everyone on Her Team) — and also the outstandingly courteous, professional, and friendly team at the hotel’s restaurant (Compota) — Lucas, Augusto, and remaining team members, always go above and beyond to make my stay special. They even made me a special team (on the house!) when they learned I had caught a cold. The attention to detail, from personalized service to ensuring everything is perfect (including parking space), is exceptional. Thank you for making my stay a personal and comfortable one, and for always treating me with the utmost respect and kindness. Agradeço a Deus por vocês. Que Ele abençoe a todos vocês sempre. ABT Estou verdadeiramente impressionado com o serviço do Hotel Kayrós! Carol e sua equipe — Lucas Jacinto, Matheus, Son, Amanda, Rivaldo, Alexandre, Ricardo (todos da sua equipe) — e também a equipe excepcionalmente cortês, profissional e simpática do restaurante do hotel (Compota) — Lucas, Augusto e os demais membros da equipe — sempre se esforçam ao máximo para tornar minha estadia especial. Eles até me prepararam um chá especial (por conta da casa!) quando souberam que eu estava resfriado. A atenção aos detalhes, desde o atendimento personalizado até a garantia de que tudo esteja perfeito (incluindo a vaga de estacionamento), é excepcional. Obrigado por tornarem minha estadia tão pessoal e confortável, "

"Everything was good Nothing to complain Staff great breakfast was amazing Thank you for our stay "

"Foi bom . Piscina legal .shopping do lado do hotel . Staff legal "

"Stay was ok, except for the noise outside and the shower has few water and pressure. "

"Ok"

"Horrible. The room was supposed to be one twin or queen bed, they gave me two single beds. The room door in both rooms we used had issues to be opened - had to call the staff to learn how to open it and it was very annoying. The room was very clean but it was so old. A tiny TV with a horrible image in a low level, hard to watch from bed. There was a window air conditioner very noise. The whole place was noisy. Upstairs rooms were something like dragging heavy furniture or rocks, there was people on the hallways speaking out loud at night and workers on the daytime. It is very well located and the breakfast was fair, but far from a good one considering the price for the night. The staff is weird. One night the guy on the front desk vanished and in the garage same thing. You need to look for them by yourself. Long history short, not worth the money."