Search Castles in Santa Catalina

"Excellent all round"

"The rooms are very nice and great view. The feel of lobby and other areas of the hotel are more like an all inclusive. Roof top is spectacular and barely anyone there. "

"A very disappointing hotel in desperate need of refurbishment. Our Junior Suite was nothing like the photographs in the hotel promotion. It was a dark gloomy room with dangerous wiring. The tv couldn't be plugged in and the door to the balcony wouldn't lock. (We were on the first floor and the unlocked door was a real worry.) The food was mediocre. Entertainment left a great deal to be desired."

"Rooms are in need of re-decoration"

"This cannot be a 5 Star hotel. It should not be more than 3 stars. It is a very old hotel, staff was not helpful, we paid for breakfast during booking but they said its not included in spite of me showing them on the booking app. Location is not ideal, its very far from the airport and main lively area, unless you have a car its not convenient getting anywhere. Amenity timing is not good, bathroom and room also was not the best. The only good thing about this hotel was the view from the room-ocean view, that's it. We paid a lot for a 5 star experience but were disappointed. "

"Couldn’t fault the staff or the property, restaurant booking was difficult and frustrating, menus limited. Pool areas lovely, as was the room. The worst thing however were entitled rude guests, I feel for the poor staff having to deal with them. Just because you have a bit of money to afford nice places doesn’t mean you have to behave badly! One particular woman needed a personality transplant, all she did was moan and walk around with a miserable face!!"

"I was in a room facing the hotel pools, so no view to speak of. Good central location age easy to enjoy the ocean across the street. Julio ( I hope i have the spelling correct was amazing in the dining room. Very welcoming and willing to speak English and help me out. Room cleaning was equally amazing and accommodating to my requests not to have the room done everyday. Overall i found the housekeeping to be very environmentally aware. Older ladies in the front desk could do with some customer service training. "

"The view was brilliant! Staff were friendly, we had a great time ."

"Nice hotel, lovely spa but the only issue is you have to pay additional fees even if you’re a hotel guest to use at the spa and that’s excluding treatments!"