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"The hotel was clean. Food in dining room was fine. Very poor lighting in the room- they need to add some lamps.. not able to read in the evenings. We had problems getting a taxi.. and on departure, there was no taxi available.. left us stranded with no solution.. staff had no solution. They also failed to give us our wake up call..luckily we had our own alarm on our phone.. when we went to check out at 5:30 am.. there was no overnight staff..just a doorman. Wouldn’t return."

"I loved the property. Good staff, walkable, safe and the rooms are very spacious and clean. I only would like to recommend to the facility if there’s a chance to bring freezer inside every room to make the stays more comfortable?. "

"Good place to stay "

"It was a great service to drop off car and they valet parked it."

"Everything was great ,price , amenities, customer care,food ,etc just great Keep it up coz I will return "

"Property was very nice. The room is on the smaller size but not really an issue. Conveniently located walking distance from the Zocalo. "

"Close to center, very good for the price "

"great facility, affordable and breakfast buffet is amazing"

"Location is very good."

"Good water pressure, quiet, good location. "

"The hotel and room were beautiful, and the view was absolutely amazing. However, the location is quite far from the city, and there aren't many stores or amenities nearby. Unfortunately, we had to cancel our reservation after just one night due to this inconvenience. Despite not using the facilities for the remaining days, the hotel has not issued a refund. I hope they reconsider and process the refund for the unused nights."

"Good location near shopping centers, excellent service. The only thing the room lacks is cleanliness, as we found a bottle cap on the carpet near the window. The hotel has nice views, but our room, not so nice, overlooks a school."

"Excellent option to stay in downtown, great location for visiting major points of interest and museums. The staff is very friendly. "

"Great place to stay with large rooms, very clean, internet was excellent, large shower with hot water and powerful shower. Very secure!! Staff was excellent and so close to the center. About 8-10 minutes to the Zocalo. I liked this hotel so much I booked 5 nights during New Year Holiday. "