Sangkat Tonle Bassac Hotels, Phnom Penh

"Great breakfast, convenient location, superb pool!"

"*ALERT* If after you read this and you still decide to reserve a room here, then whomever you are traveling with should ban you from ever making lodging decisions in the future, forever. I live in Cambodia and I have never been scared to stay at a hotel until I can across Botom (NOT A PALACE) hotel. After searching for 20 minutes we found the smallest little sign above a dark alley that you would be crazy to go down in any city (see pictures). After seeing the outside of the hotel and after entering the lobby, we immediately made reservations somewhere else. If the highly photoshopped pictures that the hotel uses is any indication, then I now doubt the authenticity of many of the reviews. No one in their right mind would stay here let alone give it great reviews without mentioning the creepy deep dark alley or the lack of signage . "

"Great location. So close to everything. Walk to the river. Bars and restaurants just round the corner and the Madison cafe has amazing food and the best iced coffees. "

"Everything was good - just need a plug in the bathroom for straightening hair - plug was only for shaving ."

"Wonderful hotel. The room was very clean. Staff was attentive. Laundry services did not use, but it was available free of charge. Room was already air conditioned when we arrived! Highly recommend!"

"First before arriving I got two messages offering the use of their car to pick me up from the airport for $35. I hired a Grab car for $15 so I appreciate the offer but decline. Very easy to find Grab cars when you arrive at Tecno airport…just go to the far left. Huge sign, you can’t miss. I get to the hotel and the entrance is very modest, on what looks like a small side street. I thought I was at the wrong place but I wasn’t. The entrance is fit for a 2 star hotel. But then you walk in. The lobby is beautiful, the service is amazing, everyone is so kind. And then a tour of the grounds and you see the beautiful pool, the spectacular restaurant, the amazing rooftop bar. Everything is so beautifully appointed. And then you discover this hidden back entrance in the middle of their lush garden and you come out straight on the palace! That’s what I was expecting! The room itself is very well appointed, nice decor, very Khmer in a great way You could fit 6 people in the shower. Pressure was awesome. The bed was very comfy and loved the turn down service ( which they only did once in three nights, sadly). Finally the breakfast is absolutely divine. Great setting, broken down in multiple islands, they’ll make you eggs, noodle soup, waffles, pancakes. Huge selection of Asian and western dishes, from croissant to sushi, lots of fresh fruit. It’s all beautifully presented and of high quality. As for the location it’s excellent! across the street to the palace. Will return"

"Excellent staff! Great location "

"Very nice property, great rooms and bed. Good location and excellent prices. Would recommend "

"Noisy hotel due to event. Average pool area. Nice breakfast and staff "