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Palace Gate Hotel & Resort

Photo gallery for Palace Gate Hotel & Resort

Featured image
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Balcony

Overview of Palace Gate Hotel & Resort

Palace Gate Hotel & Resort

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206

Explore the area

  • Popular LocationRiverside1 min walk
  • Popular LocationRoyal Palace5 min walk
  • Popular LocationCambodia-Vietnam Friendship Monument5 min walk
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)31 min drive

Choose dates to view prices

About this area

Phnom Penh

Located in Phnom Penh, Palace Gate Hotel & Resort is in the city centre and on the waterfront. Royal Palace and Wat Phnom are local landmarks, and travellers looking to shop may want to visit Riverside and Kandal Market. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Riverside - 1 min walk
  • Silver Pagoda - 4 min walk
  • Royal Palace - 5 min walk
  • Cambodia-Vietnam Friendship Monument - 5 min walk
  • Riverfront Park - 5 min walk

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 31 min drive

Restaurants

  • Backyard - 3 min walk
  • Sher-e-punjab - 4 min walk
  • Kathmandu Kitchen - 4 min walk
  • ARTillery Cafe - 5 min walk
  • Open Wine - 6 min walk

About this property

Palace Gate Hotel & Resort

Family-friendly Phnom Penh hotel in Phnom Penh City Centre with full-service spa
This hotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 poolside bars, a fitness centre and a bar/lounge. All 105 soundproofed rooms feature free WiFi and memory foam beds. Guests will appreciate conveniences such as sitting areas and coffee makers, while plasma TVs with cable channels and DVD players provide a bit of entertainment.
Palace Gate Hotel & Resort offers 105 forms of air-conditioned accommodation which are accessible via exterior corridors, and features MP3 docking stations and DVD players. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Senses Spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horse riding/hire
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • DVD player
  • MP3 dock
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, JCB International and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the spa

Property is also known as

Palace Gate Hotel Resort Phnom Penh
Palace Gate Hotel Resort
Palace Gate Phnom Penh
Palace Gate
Palace Gate & Phnom Penh
Palace Gate Hotel & Resort Hotel
Palace Gate Hotel & Resort Phnom Penh
Palace Gate Hotel & Resort Hotel Phnom Penh

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 186 out of 280 reviews
5 - Excellent 66%
Rating 4 - Good. 77 out of 280 reviews
4 - Good 28%
Rating 3 - Okay. 11 out of 280 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 280 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 280 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A paradise inside of Phnom Penh
Staff were extremely nice and accommodating. A tropical paradise inside the city limits of Phnom Penh
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and pool
Stayed 1 night in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grab It If It Is Available
From the time of arrival through check-in and ultimately departure, the stay was really fantastic. Service and quality were both impeccable. I only wish I had more time to stay. The restaurant was clean and had an excellent variety of breakfast items plus the menu items were diverse and delicious. This will become a routine place to get away and stay.
Stayed 1 night in Mar 2021

5/5 Excellent

Stayed 1 night in Feb 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service. Hotel is beautiful and clean authentic.
Stayed 2 nights in Aug 2020