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"Outstanding in all respects "

"The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly."

"We had an excellent experience. The property and the setting are amazing. The staff provided exceptional service. The food was delicious. I will definitely return to this magical place. Thank you very much Zornitza Family Estate! "

"Good hotel to stay in Bansko. The room is big, spacious, bright. Swimming pool it's good, everywhere is clean 👍 Breakfast is very good ! We will be back 🙂 "

"Highly recommend "

"I wouldnt rate this a 4* hotel. the biggest gap was not having any Tea/Coffee making facilities in the room. We did ask for a kettle, which they provided, but we had to supply our own tea bags and buy milk locally. Location wise this hotel is perfect. Its at the top of the main village, and you can be in the Main Street in less than a minute."

"Nice hotel, got a free upgrade on arrival. They don’t offer couples massage but managed to find another masseuse to accommodate our request. Spa facilities were good. Good value for money, would stay again if we went back for the skiing. "

"Predala Lux - 2 bedroom apartment was spacious, clean and modern. Beds and linen were very comfortable after a days skiing. Kitchen had all necessary items and a dishwasher. Pool, sauna and steam room was a great addition and perfect for a relax. Ate at the restaurant which was ok but nothing special. Would recommend going into town for dinner. Did not eat breakfast there as it starts at 07:30 and we had to be at the gondola queue before 08:00 to get to our ski lessons on time. The only down side was that on arrival to the apartment it was so hot and no thermostat on the room to turn the temperature down, I asked at reception to reduce temp but still warm so slept with the windows open. All areas of this apartment were clean and staff were approachable and helpful. It is situated a short walk away from the main ski resort with loud bars which was perfect for us as it was quiet. Would definitely return to this apartment complex."

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