Sand Hill Hotels, Santa Rosa Beach

"We really enjoyed the Hotel. But the staff when we arrived was very nice and helpful! But the young ladies on the night staff was not friendly at all! And the young lady this morning really wasn’t friendly or helpful at all.. She wasn’t smiling and looking like she was mad at the world. We were there for three days and need towels, after 3 days we got. The around 11 pm after having to ask for the third time!"

"Old, run down. Under "renovations". One elevator only. Got stuck several times. "UNDER renovation" rooms....should pay people to stay in one. Second room, supposedly updated already, improvement but seriously lacking on all counts, considering it was a "renovated updated" room. The old refrigerator was still under the cabinet, floors scratched terribly, ocean/beach view were all that made it worth it. Amazing."

"All was great"

"The beach view was nice. The pool was closed. "

"The room was spotless, steps to the beach, plenty to do, Tiki Bar was awesome, staff so helpful. WiFi barely worked, but other than that I would def come again. No frills, but great place to lay your head if you want to just do the beach. "

"I think the resort should be advertised as a partial ocean view as the rooms do not have a direct view of the ocean."

"I am writing to express my dissatisfaction with my recent stay at the Embassy Suites in Destin Florida Miramar. Unfortunately, this property did not live up to the standards I expect from the Embassy Suites brand. The hotel was advertised as being on the water, which it is not. Additionally, the pool was closed for the majority of our stay during spring break, which is completely unacceptable given that this is one of the busiest times of the year. To make matters worse, the water was shut off for two separate nights during our stay. The hotel was completely sold out, yet management still chose to conduct maintenance during peak spring break season, which significantly impacted the guest experience. I typically do not request refunds, but due to the number of issues we experienced, I believe compensation is warranted in this situation. "

"The unexpected charge of $15 Plus taxes a night per car per night was a huge disappointment and really affected my vacation. I was under the impression when I got trip total from Expedia. It was the total amount I would pay for the trip. I feel like I should have been four warned about the additional expense. It was over $100 with all three vehicles. Plus. If not for that, my trip would have probably been a lot better and things would have looked a lot different. The front desk staff and the overall housekeeping. Everyone was really great. Was doing a great job. Great personalities. I enjoyed them. Felt bad for the front office. Hearing all the complaints from the additional pay for parking from all the customers that didn't know about it so I didn't say much then but I'm saying it now in my review, VERY DISAPPOINTED "

"Needs some tlc. Beds were hard. Should have a common area for like laptop users or where people could play cards. Location was great."