Sanctuary Tours and Activities

Housekeeping needs additional training. I requested coffee service and was brought what appeared to be previously used coffee. Although this may have been an honest mistake, it is unacceptable. When I requested a clean cup, the housekeeper washed the existing cup in our bathroom and returned it instead of providing a properly sanitized replacement. This raised concerns about hygiene and the quality of housekeeping service. Housekeeping lacks basic communication skills. Besides these incidents, everything else was great. Definitely will come back. Nadege Adam 678-357-2200

We were there for 5 days. It was impeccable. The location, service, ambiance everything was perfect! All small attentions that makes you feel comfortable. We took the water taxi from (and to) the airport directly to the hotel fastest way to get there. Easy to walk around and along the waterfront. Breakfast was excellent

This was a very clean and well-looked after property, and the staff went out of their way to check everything was in order.