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"We booked the hotel for the spa months before trip. We have been travelling for weeks in Italy and wanted to take two days to relax and sit in the spa. We also book a hotel based on there being a restaurant lounge and bar. All of which the hotel said it had. When we booked into our room, we asked how we got to the spa and they said it was not open. It had been closed. We had gotten no notification about this. We asked for the restaurant lounge and bar was told there is not one. Only a breakfast room. They didn’t seem to even care that the description and the information given to us was not correct. In the morning there was ants in the bathroom on the floor. We are on the third floor, so I’m not sure where they would’ve come from. Overall the whole 2 days was a complete disappointment. And I think that the hotel should do a better job with their description and was letting customers know if their amenities are not working. So for that of giving this Hotel a very bad review."

"The hotel was far from the shrine a long walk but the worst thing is the staff and their rudeness to think this area is suppose to be a pilgrimage area. There is only one staff, young man who understands english and is patient and nice to guests. The rest of the staff wont even bother to greet you or try to understand what you are saying and some even rude."

"Family friendly"

"Everything 5 stars "

"Excellent service and hotel"

"Beautiful hotel with friendly staff and ideal location. Very relaxing rooms. Very, very close to the church and bus station going to and from Foggia. Food is delicious in restaurant downstairs. I will stay here again when I return to San Giovanni."

"The breakfast is very poor"

"This is a wonderful hotel located in Lucera and close to the charming town of Pietra Montecorvino ( a real hidden gem). Spacious rooms with beautiful views. Staff was accommodating and the breakfast was excellent with sweet and savory options."

"Remote"