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Overview of Welcome Gros

Photo gallery

Guest reviews

4.4 / 5Excellent
232 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Housekeeping

Map

What's nearby

Popular LocationZurriola Beach6 min walk
Popular LocationKursaal Congress Centre and Auditorium6 min walk
RestaurantCasa Vidaurre1 min walk
RestaurantIparra1 min walk
AirportSan Sebastian (EAS)16 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Single Room

    Single Room

    Room amenities

    • Sleeps 1
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  • Double or Twin Room (Interior Facing)

    Double or Twin Room (Interior Facing)

    Room amenities

    • 15 sq m
    • Sleeps 2
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  • Double or Twin Room

    Double or Twin Room

    Room amenities

    • 15 sq m
    • Sleeps 2
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  • Superior Double Room

    Superior Double Room

    Room amenities

    • 15 sq m
    • Sleeps 2
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About this area

San Sebastian

Located in San Sebastian's Gros neighbourhood, Welcome Gros is in the city centre and near the beach. Monte Igueldo is a popular attraction and the area's natural beauty can be seen at Concha Beach and Ondarreta Beach. Looking to enjoy an event or a game while in town? See what's happening at Reale Arena or Stadium Gal.

Popular Location

What's nearby

  • Zurriola Beach - 6 min walk
  • Kursaal Congress Centre and Auditorium - 6 min walk
  • Tabakalera Donostia - 8 min walk
  • Maria Cristina Bridge - 9 min walk
  • San Sebastian City Hall - 13 min walk

Getting around

  • Donostia-San Sebastián Station - 7 min walk
  • San Sebastian (EAS) - 16 min drive

Restaurants

  • Casa Vidaurre - 1 min walk
  • Iparra - 1 min walk
  • El Callejón - 1 min walk
  • Tedone - 1 min walk
  • Altuna - 1 min walk

About this property

Welcome Gros

Beaux Arts San Sebastian hotel in Gros, near Concha Beach
Along with concierge services, this smoke-free hotel has free newspapers and multilingual staff. WiFi in public areas is free. All 26 rooms offer comforts such as premium bedding and down comforters, plus free WiFi and flat-screen TVs. Other amenities available to guests include minibars, free bottled water and hairdryers.
Welcome Gros offers 26 forms of accommodation with minibars and a safe. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include a shower, complimentary toiletries and hairdryers. This San Sebastian hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Conveniences

Lift
Free newspapers in reception

Guest services

Concierge services
Daily housekeeping
Luggage storage
Multilingual staff

Languages spoken

English
French
Spanish

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Down comforter
Climate control (heating)
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

Flat-screen TV

Food and drink

Free bottled water
Minibar

More

Desk
Iron/ironing board
Safe

Policies

Check-in

Check-in between 2 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • The front desk is open during the following times:<br /><ul><li>Monday-Friday: 7:30 AM-11 PM</li></ul> <ul><li>Saturday-Sunday: 8 AM-9 PM</li></ul>To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.

Renovations and closures

This property is closed from 18 March 2020 to 30 April 2020 (dates subject to change).

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33 per night.
  • Cots (infant beds) are not available.

Payment types accepted at this property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: EUR 33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property registration number TSS00012

We should mention

Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. Only registered guests are allowed in the guest rooms.
All reviews

Guest reviews

4.4

Excellent

5 - Excellent
123
4 - Good
90
3 - Okay
12
2 - Mediocre
6
1 - Poor
1
4.6
Cleanliness
4.5
Service and Staff
4.1
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were all extremely knowledgeable and helpful at every stage of my stay. The location is perfect. You can walk to most points of interest and restaurants in the city.

Stayed 6 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room and bathroom were clean and basically it had all we needed. The staff were nice and helpful all the time. Free coffee and time was a great gesture.

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location.

Donostia it's a wonderful charming city with lots of places to go, to see, to feel, to eat and to drink. Having said that, we spent most of our time outside and only got the hotel to rest and freshen up. For us the most important thing while choosing a hotel for this stay was location and convenience. Welcome Gros is exceptionally located, just a 5 minute walk to either the heart of San Sebastian or the heart of the Gros neighborhood. Also very close to the bus and train station. The room itself was Ok, nothing great but no complaints. Now...lobby it's not open 24hrs so I guess we auto checked out; there's nowhere to have breakfast in grounds (not really a problem, since there are excellent places to grab a bite nearby) and the hotel feels a little impersonal but for us none of those were a deal breaker. In conclusion it's a very good option for what you pay.

Stayed 3 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Please was awesome the staff was super friendly and helpful. I would definitely stay here again.

Stayed 3 nights in Oct. 2019