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Mercure San Sebastian Monte Igueldo

4.0 star property
Family-friendly hotel with 2 restaurants and bars/lounges

Choose dates to view prices

Photo gallery for Mercure San Sebastian Monte Igueldo

Seasonal outdoor pool
Aerial view
Exterior
2 bars/lounges
Lobby
The Mercure San Sebastian Monte Igueldo is near Ondarreta Beach and Miramar Palace. Families love the warm hospitality and sun-drenched terrace. Travelers can enjoy Basque flavors at two on-site restaurants or relax by the seasonal outdoor pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service
The current price is AU$239
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony

Privilege, Room, Balcony

8.0 out of 10
Very good
(21 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Privilege, Premium Room, Sea View

Privilege, Premium Room, Sea View

Privilege, Premium Room, Sea View

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Standard Room, 1 Single Bed (Single Room, 1 Twin Bed)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed (Single Room, 1 Twin Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Mountain View

Minibar, in-room safe, desk, blackout curtains

Standard Room, Mountain View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Sea View

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Mountain View

Standard Triple Room, Multiple Beds, Mountain View

Standard Triple Room, Multiple Beds, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
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About the area

Map
Paseo del Faro 134, San Sebastián, 20008

What's nearby

  • Monte Igueldo - 3 min walk - 0.3 km
  • Concha Promenade - 2 min drive - 1.8 km
  • Miramar Palace - 2 min drive - 1.8 km
  • Reale Arena - 6 min drive - 4.6 km
  • Donostia-San Sebastian Aquarium - 14 min drive - 4.2 km

Getting around

  • San Sebastian Amara Station - 14 min drive
  • San Sebastian (EAS) - 31 min drive

Restaurants

  • ‪La Mila - ‬4 min drive
  • ‪Ñam - ‬5 min drive
  • ‪Alaia - ‬6 min walk
  • ‪Bar Campus - ‬5 min drive
  • ‪Bar Pepe - ‬4 min drive

About this property

Mercure San Sebastian Monte Igueldo

Upscale eco-certified hotel near Monte Igueldo
Located close to Ondarreta Beach and Miramar Palace, Mercure San Sebastian Monte Igueldo provides a terrace, a playground and a library. Make sure that you enjoy lunch, dinner and Basque cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and babysitting (surcharge)
  • Luggage storage, multilingual staff and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 123 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Reception

The Social Hub San Sebastián

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 296 reviews
The price is AU$88
includes taxes & fees
3 Nov - 4 Nov
The Social Hub San Sebastián

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Torreon

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure Monte Igueldo Hotel
Mercure Monte Igueldo
Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastián
Mercure San Sebastian Monte Igueldo Hotel San Sebastián

Frequently asked questions

Does Mercure San Sebastian Monte Igueldo have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10 AM to 9 PM.

How much does it cost to stay at Mercure San Sebastian Monte Igueldo?

As of 8 Oct 2025, prices found for a 1-night stay for 2 adults at Mercure San Sebastian Monte Igueldo on 2 Nov 2025 start from AU$238.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure San Sebastian Monte Igueldo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure San Sebastian Monte Igueldo?

Self-parking is free at this property.

What time is check-in at Mercure San Sebastian Monte Igueldo?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure San Sebastian Monte Igueldo?

Checkout is at noon.

Where is Mercure San Sebastian Monte Igueldo located?

This family-friendly San Sebastián hotel is located near the beach, within a 15-minute walk of Monte Igueldo and Bay of Biscay. Ondarreta Beach and Concha Promenade are also within 2 mi (3 km).

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Reviews

Mercure San Sebastian Monte Igueldo Reviews

8.4

Very good

8.8

Cleanliness

8.8

Location

8.0

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 285 out of 551 reviews
Rating 8 - Good. 145 out of 551 reviews
Rating 6 - Okay. 73 out of 551 reviews
Rating 4 - Poor. 34 out of 551 reviews
Rating 2 - Terrible. 14 out of 551 reviews

Reviews

10/10 Excellent

Nadya

Liked: Amenities
Beautiful views great location Amazing breakfast
Stayed 2 nights in Sep 2025

6/10 Okay

Parnaz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
View amazing if you get the room with balcony
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful area
Stayed 8 nights in Aug 2025

10/10 Excellent

Shakila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are from the USA and visiting San Sebastian, this hotel is the best, offering a 360-degree view of the ocean. Easy access to the beach and town of San Sebastian. The view is out of this world. Shakila, Virginia, USA
Pano view from the balcony
This picture is also taking from our room
Stayed 2 nights in Aug 2025

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view – totally worth it! The room was a bit dusty on arrival, but otherwise clean and comfortable. Room facilities were excellent and well-maintained. Breakfast was nice, though the hot food and dinner options felt a bit limited, especially for international guests. Overall, a great stay with stunning scenery!
Stayed 3 nights in Aug 2025

10/10 Excellent

Arantxa

Liked: Cleanliness, amenities
We loved the quietness at the pool all afternoon-evening, the views, the weather, ...
Stayed 1 night in Aug 2025

8/10 Good

R

Liked: Cleanliness, staff & service
Amazing views, brilliant staff, great feel
Stayed 2 nights in Jun 2025

10/10 Excellent

Patrice

Liked: Cleanliness, amenities
Amazing views of San Sebastián! Great pool and rooms very clean!
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding view of the bay from Monte Igueldo. You can easily take the funicular to the lower city and walk the promenade or take a bus right to the old town. We usually walked in and bussed back.
Stayed 3 nights in Sep 2025

8/10 Good

Rupert

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in prime view location with very nicely decorated rooms. Due to good weather they kept the pool open during our stay. Phenomenal views and quality loungers on the roof deck. A few of the staff were a bit brusque and we waited a long time for service at the bar when we first arrived. Room soundproofing left something to be desired. Opportunity to enable making a cup of tea in room not just pod coffee. Breakfast buffet steep at EUR 24pp
Stayed 3 nights in Sep 2025

10/10 Excellent

JEFERSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Porfirio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place location location, get there early for parking though since theme park shares parking with hotel, great white cloth dining, very clean and modern.
Stayed 1 night in May 2025

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Brilliantly unique property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 6 nights in Jul 2025

6/10 Okay

Stanka

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is nice and in very nice area, beautiful views!!! Unfortunately it was pouring rain when we arrived and we were not admited to the restaurant for diner but sent to the bar to snack and pay fortune compare to the old city restaurants. Was not very happy with the stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Shower drain was clogged
Stayed 1 night in Jul 2025

4/10 Poor

Harriet

Disliked: Cleanliness, staff & service, property conditions & facilities
I was really disappointed with the quality and cleanliness of the room. White towels and bed sheets were marked and I had ask for the sheets to be changed bc there was brown staining all around the edge. I had to ask twice and it was only done after I showed the receptionist in person. The room and bathroom were very tired and need significant updating with marks all over the walls. The bathroom hadn’t been cleaned properly either as there were waxy make up marks in and around the sink which I tried to clean myself with some hand sanitizer. The pool area and and bar area were lovely and the views from the hotel were stunning. Sadly, neither of these made up for a dirty and tired room. Overall I expected better from a Mercure hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect accommodation, great view of the bay, very good restaurant. We would love to come back.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how the hotel sit up high providing great view to the city below. The room and amenities were great. Staff were eager to assist.
Stayed 1 night in Oct 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with views

Great
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing location, very clean, and very helpful staff! We can’t wait to go back!
Stayed 2 nights in Jul 2023

6/10 Okay

Yukari

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The English skills of the staff were quite low, it wasn't easy to communicate with them. My room didn't have any tissue. Some machines in the gym were left broken. All of the above is unacceptable for this class of hotel.
Stayed 3 nights in Jun 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was VERY VERY disappointed on arriving at the Hotel to discover that the swimming pool was not in use. I only booked this hotel because it HAD a swimming pool. I would NOT have booked this hotel if I had known the pool was not in use. What have you got to say? I hope for some compensation.
Stayed 2 nights in May 2025

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very beautiful hotel.Pleasure to stay. I think if Swimming pool will be available over winter that will make Awsome stay
Stayed 2 nights in Feb 2023

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Amazing views with issues

Air conditioning does not operate until June. It’s 80*f in room. No fan possible. They advertise pool- it’s closed “until summer”. False advertising, there is no mention pool and air conditioning not available for our stay. Restaurant average, served wrong dishes. Hotel has amazing views!!!!
Stayed 2 nights in May 2025