Hotel SANSEbay

3.5 star property
Guests sip local coffee and nibble on snacks with stunning views before hopping on rental bikes or strolling to nearby Concha Beach for a day of exploration

Choose dates to view prices

Hotel SANSEbay captures the essence of Donostia-San Sebastian with its bar for quick bites and prime location near Concha Beach. Travelers appreciate the in-room WiFi, family-friendly babysitting services, and staff members who consistently earn praise from visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is AU$318
includes taxes & fees
28 May - 29 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • Airport shuttle fee: EUR 150.00 per vehicle
  • Self-parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Hotel SANSEbay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel SANSEbay?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel SANSEbay on 28 May 2026 start from AU$318, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel SANSEbay?

Self-parking is available for EUR 30 per day.

What time is check-in at Hotel SANSEbay?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel SANSEbay?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hotel SANSEbay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 150.00 per vehicle applies.

Where is Hotel SANSEbay located?

Located in Old Town San Sebastián, this beach hotel is within a 10-minute walk of Monte Urgull, Donostia-San Sebastian Aquarium and Concha Beach. Concha Promenade and Kursaal Congress Centre and Auditorium are also within 15 minutes. Donostia-San Sebastián Station is 17 minutes by foot and San Sebastián (YJH-San Sebastián-Donostia Train Station) is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 403 out of 503 reviews
Rating 8 - Good. 81 out of 503 reviews
Rating 6 - Okay. 11 out of 503 reviews
Rating 4 - Poor. 2 out of 503 reviews
Rating 2 - Terrible. 6 out of 503 reviews

Reviews

Verified

10/10 Excellent

Mark Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly & helpful. Breakfast choices were great. Our room was exellent, complete with toiletries & minibar. Perfect location for the old town & beach. We highly recommend & will hoprfully be returning.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, beautiful rooms and great value.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to restaurants, great ocean view
Park steps from hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ahmet ragip

Liked: Cleanliness, staff & service, amenities
Perfect location, clean and modern, nice foods
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location - right near the old town and beach. The staff were very friendly, room was clean and modern.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Christine Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect hotel in San Sebastián. Fabulous location in the old town with an excellent view of harbour. You can walk everywhere. Lots of pinchos and restaurants in the neighborhood. Lots of local shops too. Next to beach. Linens are great and staff friendly and helpful. We will definitely stay here again. That is, on our next visit to San Sebastián.
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Helmys

Liked: Cleanliness, amenities, property conditions & facilities
Good location, staff and the rooms are clean. Andy at the Front desk was very helpful. Gave us great recommendations of the area. We will love to comeback again. Only downside is that our room didn't have drawers to set our clothes. Beside that, everything was wonderful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful stay! This is the perfect hotel in the perfect location to explore San Sebastián. It is in the heart of old town looking over the water. Minutes to delicious food and a short walk from the centre of town. The staff are fabulous, the rooms are clean and comfortable. Couldn’t ask for a better stay!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!! Helpful staff. Great location - right in the heart of old town but away from the busy streets, very close to the beach and Urgull One of the best apartment hotels we've stayed at. Apartment is well-equipped, clean, spacious, with very nice view.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Keiji

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, from costumer service to the hotel location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the facility and location but bar downstairs was loud into the night and early morning. Hotel did provide ear plugs.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

ushma

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and comfortable, it was in a very good location for the old town and bay area. The only thing to be aware of was the noise from local bars. Our rooms were extremely close to the street and steps leading out if town and was where people would gather aat night. It also meant you were opening the windows right where people were standing. Our rooms were at the front so be aware of noise if booking these! Otherwise, no issues with the rooms themselves.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great hotel with friendly staff happy to help! Will definitely stay here again
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Arely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and efficient. Pre booked parking was easy. The area was great for walking to pintxo bars, restaurants and the beach area.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Perfekt Place! Perfect Staff! Loved everything about it!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Chelsey

Liked: Cleanliness, property conditions & facilities
The location was perfect.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, beautiful view and great rooms
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Very helpful and kind.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
It’s the perfect location for exploring San Sebastián. The bed was really comfy. It was a no frills room which we were fine with but being on the ground floor it was dark and noisy in the night. We would stay again though and enjoyed our stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliantly located. Lovely helpful staff.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! The whole family enjoyed staying in this hotel. Staff super friendly and room was large and comfortable.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel. The staff was great.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel and super well located
Stayed 1 night in Oct 2024