San Salvador Holidays from AU$1,280

la habitacion estaba sucia, solicitan un deposito de $500 en efectivo para tramitar la habitacion por el uso del jacuzzi y en ninguna parte lo decia. no fue de nuestro agrado

The hotel is nice and comfortable. Its location is premium. The Diaz de los Muertos parade route is right passing the hotel's front door, so we can just walk out of the hotel to watch the beautiful parade instead of lining along the street hours ahead, and drop out for short break back into the hotel any time in between. This maybe benefits for lazy folks to withstand the three hours of parade in a cold night. For non-parade activities, it is just 20 min walk to Palace del Bellas Artes square, where MUNAL and other famous museums are located. The included breakfast is also worthwhile. The dining floor has panoramic view of the city while they are serving you buffet. The traditional hot breakfast is cooked to order. The Americano tastes like specialty coffee. The staff is very attentive just like in a luxury restaurant. I also like they provide 24 hour drinks. Each floor has filtered water dispenser chilled at perfect zero degree, and unlimited non-alcohol free drinks 24 hrs. This especially takes me off the burden that Mexico tap water is not drinkable.

Overall, we enjoyed the common areas but the room comfort and service didn’t meet our expectations. The staff was very friendly, although room service requests were a little slow. For the price we paid, we didn’t feel it was worth the cost. The beds are advertised as king-sized but were slightly oversized queens and the pillows were extremely flat, providing no head support. The bathroom fan could not be turned off, and was disruptive at night, the toilet didn’t flush well, and a large concrete pillar took up quite a bit of room space. The pool area is very small, with only three non-adjustable lounge chairs in the pool. There were also no towels available, and despite asking twice, none were brought out. Though, the gym had lots of equipment, was clean and well maintained. And the “Wooftop” bar was a fun space to hangout and meet other guests. It had TVs, a pool table, air hockey, and other games. They also had great selection of craft beers.