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Reviews of Hostal Montepardo

3 out of 5
Hostal Montepardo
Lascar 750, San Pedro de Atacama, Antofagasta

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 34 reviews" "
Rating 8 - Good. 7 out of 34 reviews" "
Rating 6 - Okay. 0 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

6.4/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nae Yul

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2023

2/10 Terrible

Angelo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT trust the high rating on this place. First off, they advertise a 24 hours "front desk" but it's really a whatsapp number that sporadically answers. We arrived with some delay at 9 PM at the door,rang the bell several times and finally had to call via WhatsApp a few times until a guy called Rodrigo called someone to open the door. But that was nothing compared to the water situation at this place. First morning - stone cold water. Then day 2 and 3, NO water at all. Not in the room and not in the shared kitchen area. Imagine being in a desert town, with a tour pick-up at 5 AM and stuck with no water for shower or simple toilet use. If you try reaching the Whatsapp number at those times, there is no response until around 8 AM. Every time a staff member came smiling when we returned, did "something" and then fixed the problem, only for it to return the following early morning. On the last night i asked Rodrigo for a guarantee that there will be flowing water and he said he'll call someone to ensure it works. The end result was that we left for the Airport with a 5 AM answer having cleaned ourselves with water from the drinking bottles we had. Lots of "oh sorry" and "i'll give you one night back via Paypal" (which i don't use. But i don't care about money....i wanted a simple, basic stay WITH water. To anyone considering this place, please be cautioned. There are better options at more central locations with good service. But this one is definitely not in that category.

10/10 Excellent

James, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
A delightful place to stay in San Pedro de Atacama. Excellent ambience, great staff, good location. Very decent price. Folksy. This is a hostal, not an Intercontinental, but I would rather stay here. Bonus: A nice cat sleeps on a couch in the entrance, probably resting up for a nightly search for vermin. Start patting, and she just rolls over and exposes her belly for more.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Relaxing grounds and comfortable room. Rodrigo was great with help to organize tours and transfer to/from airport. Slightly outside of the center but that was not an issue for me
Stayed 3 nights in Apr 2023

8/10 Good

Shahriar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Started off great but then went downhill
We booked this hostal for one night and upon arrival we were greeted by two friendly receptionists. They checked us in and showed us around the hostal. The hostal itself is clean and comfortable. However, the rooms lack privacy as the windows don't have any real curtains and anyone can just look inside the rooms. The location is what I would say hurts the place the most. It is on a dead-end street with no traffic, about a 15 minute walk to the city center and it is not well lit at night. It does get a bit sketchy at night walking back from the city center as it is in a quite area. Our main issue however was during our checkout. The staff was nowhere to be found, the front desk room was locked. We finally managed to find one of the hotel staff (cleaning lady) and gave her the key. We then showed her the guidebook the hostal had given us to call us a taxi from one of the numbers they provided. None of the numbers worked! Finally, the lady called either the hotel owner or one of the staff that was absent. The staff member pretty much told us to walk to the bus station 5 minutes away to catch a taxi. We had to take all of our luggage and walk down to the bus station to get us a cab in the afternoon heat. You won't be able to catch a taxi closer because it is a deadend street with no traffic going through. Overall I would not recommend this hostal just because of the service that was provided during checkout and also the staff not being present when they should be.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly and helpful. Room was a good size and nice & clean.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really beautiful place to stay with the comfiest beds and tasteful decor throughout! Lovely consistent hot water and delicious breakfast with fresh juice (the raspberry was delicious), yoghurt and made-to-order omelettes as a nice extra touch. It was perfect for me as I’m gluten intolerant so there was loads of choice! The kitchen is also huge and lovely and the hostel location, whilst 10 mins walk from the centre, isn’t a big deal at all! There are also free bicycles for rent, though nab one early as only half come with locks! The only things stopping this from getting a perfect 10/10 score from me were small things that are very easily fixed. They double booked my room so had to downgrade me, but that wasn’t a big deal for me as I was travelling solo. They also had construction work going on incl cutting cement blocks in the yard when I was there. It was really horrible to listen to and went on for hours (around 12noon to 7pm), spoiling my plans for a couple of afternoons where I hoped to chill in the hostel! I spoke to the owner when I saw him, explaining that it prompted me to consider moving hostels and he offered to cancel the work the next day, which was a relief. The hostel would also benefit from some fans in the room, as I was really hot with the windows wide open. Final thing is that the kitchen cooking facilities can only be used from 5pm so this may be an issue for some (it wasn’t really for me).
Stayed 5 nights in Jan 2019

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Gerusa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia foi ótima! Destaque para a Sônia que me recebeu com toda atenção. As acomodações eram limpas e o café da manhã muito bom. Recomendo.
Stayed 6 nights in Jan 2023
Response from Robert on 9 Feb 2023
Estiamda Gerusa,Muchísimas gracias por tus palabras nos motivan a mejorar cada dia y cuando desees eres bienvenida.SaludosRobert Lopez

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fui muito bem atendido, lugar muito organizado e limpo, excelente cama, me atendeu como o esperado.
Stayed 5 nights in Apr 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente lugar muy acogedor y limpio! El personal muy atento, quede muy conforme.
Stayed 6 nights in Oct 2021
Response from Robert on 25 Oct 2021
Hola Patricia, Muchísimas gracias por su estadía, apreciamos sinceramente tus palabras Saludos :D

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Robert on 25 Oct 2021
Hola Mauricio, Excelente Foto.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

I PENG

Liked: Cleanliness, room comfort
Disliked: Staff & service
confortable place!
the place was good with comfortable service. The only point I was not comfortable with is the English service (no all-time English service)
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Service war nett. Sauberkeit war leider nicht in Ordnung. Überall Ameisen im Zimmer, sogar vereinzelt auf dem Bett... Eine Klimaanlage wäre angenehm gewesen.
Stayed 2 nights in Feb 2020

8/10 Good

VIVIANE

Stayed 7 nights in Feb 2020

8/10 Good

YVES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
L'accueil super, tous super gentils et prêts à vous rendre service. La cuisine commune est bien équipée et permet d'échanger les bons tuyaux avec les autres touristes. Le wifi haut débit dans la chambre. L'hôtel est proche de la station de bus. 15mn à pied du centre ville et ils nous prêtent des vélos. Je recommande.
Stayed 2 nights in Jan 2020

10/10 Excellent

Hedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nur zum empfehlen
Sehr schön familiär, gute Information erhalten. Nähe vom Dorf
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Juan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good value
Lugar agradable a 15 minutos del centro de la ciudad caminando, wifi en areas públicas funciona muy bien pero en la habitaciones va y viene. Casi nunca vi a nadie en recepción, el hotel tranquilo, las habitaciones pequeñas pero cómodas.
Stayed 2 nights in Nov 2019

10/10 Excellent

JERONIMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiance- serviceclient- tranquillité - terrasse où l’on peut relaxer et prendre un repas
Stayed 6 nights in Oct 2019

8/10 Good

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hostel gerade noch zentrumsnah
Sehr liebevoll gestaltet, sauber und modern. In die Innenstadt kann man laufen, zum Busbahnhof ist es nah. Nette Mitarbeiter. Sitzgelegenheiten im Innenhof könnten mehr und bequemer sein.
Stayed 1 night in Oct 2019

10/10 Excellent

Laíssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Daniel Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Hostal bem confortável, ótimo café da manhã. Vista linda do Vulcão Licancabur. Se tiver alguma coisa para melhorar é a calefação que funciona somente das 20:00h às 06:00h, e funciona de forma razoável.
Stayed 6 nights in Jul 2019

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue muy buena nuestra estadia , excelente atencion de Rodrigo y Leo . Nos toco una habitacion amplia , comoda , con una cama King , excelentes sabanas , buen desayuno . Si bien queda a unas cuadras del centro . Volveriamos .
Stayed 4 nights in Apr 2019

10/10 Excellent

Maria Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo. Gran amabilidad de Rodrigo y Leopoldo. Solucionaron todos los tours y transfers. Muy rico desayuno. A 10 min de la calle principal.
Stayed 3 nights in Apr 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

JUNKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物
最高だったので、連泊したかったが満室で残念。 オーナーがアーティストで、センスが素晴らしくとにかくフォトジェニック。 可愛い猫が4匹もいて、キッチンはモデルルームのようだし、朝食内容も素晴らしい。ランドリーは隣り。 次回来るなら早く予約せねば! 夜、センターから帰るのにライトになるスマホやマップミーを稼働させよう。
Stayed 1 night in Jan 2019