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Hotel & Spa Doña Urraca San Miguel de Allende

4.0 star property
Hotel & Spa Doña Urraca offers a stylish sanctuary in San Miguel de Allende where the tranquil garden complements expert spa treatments and attentive service

Choose dates to view prices

Travelers find an upscale retreat at Hotel & Spa Doña Urraca in San Miguel de Allende. The peaceful garden, targeted massages, detox wraps, outdoor pool, steam room, and thoughtful staff make it a favorite.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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8.6 out of 10, Excellent, 1,755 reviews
The price is AU$131
includes taxes & fees
24 May - 25 May
Real de Minas San Miguel de Allende
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 20 November 2024 to 19 November 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 150 to 250 for adults and MXN 100 to 150 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Hotel & Spa Doña Urraca San Miguel de Allende have a pool?

Yes, this property has an outdoor pool.

Is Hotel & Spa Doña Urraca San Miguel de Allende pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel & Spa Doña Urraca San Miguel de Allende?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel & Spa Doña Urraca San Miguel de Allende?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel & Spa Doña Urraca San Miguel de Allende?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hotel & Spa Doña Urraca San Miguel de Allende provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1200 per vehicle applies.

Where is Hotel & Spa Doña Urraca San Miguel de Allende located?

Located in Zona Centro, this spa hotel is within a 10-minute walk of Artisan Market, Angela Peralta Theater and Allende Garden. Fábrica La Aurora and Juarez Park are also within 15 minutes.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 354 out of 709 reviews
Rating 8 - Good. 206 out of 709 reviews
Rating 6 - Okay. 89 out of 709 reviews
Rating 4 - Poor. 35 out of 709 reviews
Rating 2 - Terrible. 25 out of 709 reviews

Reviews

Verified

10/10 Excellent

Piper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When our first property fell through, Expedia booked us at Dona Urraca. We were very pleased with this property on many levels: it was very comfortable and clean, and the location was wonderful! There was a park close by, as well as easy walking to Zona Central. Lots of shopping and dining choices nearby and it was very easy to catch an inexpensive Uber right on the corner.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful & spacious Hotel!

Beautiful & spacious Hotel! LOVED IT!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm relaxing spa like rooms were ample and clean 💕
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Blanca Victoria

Excellent location and service
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this place it was really nice room.clean and staff was super helpful. Location was fantastic as well
Verified

8/10 Good

Charley

Nice place to stay...would have been nice if the breakfast was included
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, ample, comfortable, nicely decorated
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Location
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Overall good experience. Just a bit loud since we got a room right next to the street. It was at walking distance of downtown church .
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, a little old.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!! Great location The rooms were super nice and clean the beds were very comfortable!! Walking distance to the church !
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

ZENAIDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and it’s truly a beautiful place. We were upgraded to a 2 bedroom . Location is 5 minutes to the center of San Miguel .
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful
Verified

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personnel, roomy suite for 4 adults, great location. Only some amenities need update/upgrade
Stayed 1 night in May 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing I just didn’t like that breakfast was not included because we reserves through expedia and did not have the same privileges.
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

Carlo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are Small, old and the toilet Can be seen from the bed
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Siri

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived very late at night but there was someone waiting to check me in.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and property. But had continual problems with tv and staff laughed at our request several times.
Stayed 8 nights in Oct 2022
Verified

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Parking
Verified

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great place and location. Beautiful, clean, quiet. The biggest problem for me as a non-speaker of Spanish is that front desk staff spoke very little English. In first couple of my five nights, that was a big problem.
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Sara Maria

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

James G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No additional comments at this time.
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Khara

Liked: Cleanliness, staff & service
I wouldn’t consider this a 4-star hotel by any means. Our stay was fine but there are definitely things that need to be worked on. The phone in our room didn’t work; the AC in our room barely worked; the safe in our room stopped working the last two days; our key cards kept failing to work; the internet service was BAD; and the restaurant never seemed to be open.
Stayed 5 nights in Jul 2023
Verified

6/10 Okay

Fabiola

Liked: Cleanliness, staff & service, amenities
It would be great if management periodically check heating systems and hot water availability in each room . It took several attempts to fix everything in our room. It was no fault of the staff who tried to accommodate as much as they could.
Stayed 4 nights in Dec 2023