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Hotel Del Portal San Miguel

3.0 star property
History buffs appreciate the location near Church of San Miguel Arcángel, while travelers of all kinds value the 24-hour front desk for assistance anytime

Choose dates to view prices

Hotel del Portal sits in Zona Centro's heart, steps from the historic Church of San Miguel Arcángel. Multilingual staff arranges local tours, and free WiFi keeps everyone connected. Practical amenities include luggage storage and dry cleaning for hassle-free stays.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
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Front of property
Hotel Hacienda Monteverde San Miguel de Allende
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8.8 out of 10, Excellent, 1,021 reviews
The price is AU$83
includes taxes & fees
21 June - 22 June
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Del Portal San Miguel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Del Portal San Miguel?

Hotel Del Portal San Miguel doesn't offer parking.

What time is check-in at Hotel Del Portal San Miguel?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Del Portal San Miguel?

Checkout is at noon.

Where is Hotel Del Portal San Miguel located?

Located in Zona Centro, this hotel is steps away from Allende Garden and Church of San Miguel Arcángel. San Miguel de Allende Historical Museum and Casa del Mayorazgo de la Canal are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.6

Cleanliness

9.4

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 251 out of 675 reviews
Rating 8 - Good. 234 out of 675 reviews
Rating 6 - Okay. 104 out of 675 reviews
Rating 4 - Poor. 45 out of 675 reviews
Rating 2 - Terrible. 41 out of 675 reviews

Reviews

Verified

10/10 Excellent

Francisca

Liked: Amenities
Great location, very clean, nice staff.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great view great staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Hey there I really enjoyed staying in this hotel, because the area is safer, and also they have a good Mexican restaurant, that ones is cheaper.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and accessibility to everything around.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location , beautiful terrace view
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Magaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect the terraza has an awsome view and staff
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that in was in the most beautiful area and the main tourist attraction.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Excellent location, right in front of the main square.
Stayed 2 nights in May 2024
Verified

8/10 Good

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that is was right at the center! We were a 2 min walk from the cathedral, restaurants and shopping.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Lauren

Great location right in the heart of the centre with private roof top balcony.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Located just across the main park. Great location. Staff did a great job.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the Jardin and Parroquia with a rooftop terrace with unbeatable views. Staff was extremely helpful.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Richard Michael Garrahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! The staff were really friendly and helpful. The hotel was very clean and really convenient as it was next to the plaza and many restaurants. It has a very beautiful view of the parish (“parroquia”) from the rooftop. They always have water bottles and coffee for guests.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Right upfront on the main square. Great location. Lots of stairs!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially liked and appreciated the staff especially Pedro Rincon. He went above and beyond helping me with anything I needed including helping me with tranportation and dining. I will stay here again!
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Anayansi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly!!! Rooms small but nice and clean. All staff nice and helpful!!! Great music !!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the staff was very nice and helpful. Rooms were clean, however the window in our room faced the rooftop patio and with the lights on you could see in our room. Other than that I would stay here again.
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, everything very nice and excellent service.
Stayed 1 night in Apr 2024
Verified

8/10 Good

William

Liked: Staff & service
Parking options available but be prepared to walk a block to hotel. Steep stairs, would not recommend for elderly or lots of luggage. Staff great. Undergoing some renos which is nice to see. great roof top patio over square.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Erika

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent location. Walking distance of everything. Staff is extremely friendly and attentive. However, we were not aware that the hotel is currently under construction. Although we did not spend most of the day at the hotel, it was an inconvenience to go in and out while the workers were busy.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place and location. It was right in the center of everything. The only thing I didn’t like was the stairs but that was unavoidable. Some sort of banister would be helpful especially when having to carry luggage. The staff was wonderful and very friendly.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Nice hotel in a very central location. Friendly stuff, glad ro help. Very Big room. The only negative is that yhe only window had view in the reception and it should be closed, if I wanted my privacy.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The only thing I did not like are the mattresses, not too comfortable. Expect to hear outdoor noises as it is centrally located. The property is clean and safe. Customer service is good.
Stayed 2 nights in May 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 206 - 2 comfortable beds , new bathroom, roomy. Disco across the street, but, the music was muted and pleasant to listen to. Church bells hourly. Note: no elevator. 20 steps up to reception. Staff pleasant and welcoming. Would gladly stay here again.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Amy

I love the location. Walkable to many shops and restaurants. The room was ok. There were not any plug ins for our phones. Only 2 in the bathroom. Wood be nice to have some near the bed.
Stayed 1 night in Feb 2024