Hotel Atotonilco El Viejo offers a charming atmosphere with continental breakfast and international dishes at La Palapa restaurant. Enjoy the outdoor pool, free WiFi, air hockey table, playground, and arcade room for family entertainment.
A terrace, a garden and a playground are just a few of the amenities provided at Hotel Atotonilco El Viejo. The on-site international cuisine restaurant, La Palapa, offers breakfast, lunch and dinner. Free WiFi in public areas and a bar are available to all guests.
Other perks include:
An outdoor pool
Free self-parking
Concierge services, a front desk safe and wedding services
Luggage storage, a banquet hall and tour/ticket information
Room features
All guest rooms at Hotel Atotonilco El Viejo include amenities, such as safes.
Other amenities include:
Bathrooms with baths or showers and free toiletries
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of MXN 500 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Pet fee: MXN 500 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number PECM530810UT0
We should mention
This property does not have any lifts
Frequently asked questions
Does Hotel Atotonilco El Viejo have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hotel Atotonilco El Viejo?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Atotonilco El Viejo on 25 May 2026 start from AU$138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Atotonilco El Viejo pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of MXN 500 per pet, per day. Service animals are exempt from fees.
How much is parking at Hotel Atotonilco El Viejo?
Self-parking is free at this property.
What time is check-in at Hotel Atotonilco El Viejo?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM.
What time is check-out at Hotel Atotonilco El Viejo?
Checkout is at noon.
Where is Hotel Atotonilco El Viejo located?
Situated in San Miguel de Allende, this hotel is within 2 miles (3 km) of Sanctuary of Atotonilco, La Gruta Spa and Escondido Place. Xote Aquatic Park and Chapel of Jimmy Ray Gallery are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We enjoyed our stay, the room was clean, the pool area was very nice and we had a very quiet stay. In our opinion, the property is overpriced as we paid over $300 Canadian to stay here and if they want to charge that much, it definitely needs some refurbishing. We would return again, but would see a much lower rate in order to do so. The restaurant had varying service between dinner and breakfast. Dinner was excellent and breakfast was really quite poor.
no, sobre poblada y la que me quedaba cerca estaba en proceso de reparación o limoieza nunca lo supe bien. ES UN ENGAÑO TOTAL LO QUE SE MUESTTRA EN LA PAGINA DE EXPEDIA Y LAS INSTALACIONES EN VIVO. HABITACIONES SUCIAS Y DESCUIDADAS UN CALOR INFERNAL Y EL SUPUESTO AIRE ACONDICIONADO, SON VENTILADORES DE PIE SI CONTROL REMOTI Y EN VEZ DE EMITIR AIRE FIRO ES CALIENTE O TIBIO, LA TEMPERATURA EN EL CUARTO LLEGO A ESTA EN 32 GRADOS TODA LA NOCHE!, EN EL AREA DE COCINA HABIA UNA MUCHACHA DE SERVICIO O DEL SPA NO LO SE CON UNA TOS FRECUENTE Y SIN CUBREBOCAS, LA TOS ERA REALENTE CONTINUA Y ABUNDANTE
las habitaciones son espaciosas, limpias, la cama y almohadas muy cómodas, cuenta con servicio de internet bueno, la comida en el restaurante es muy rica
Araceli
Stayed 1 night in Mar 2026
Verified
8/10 Good
Denisse
25 Mar 2026
Liked: Cleanliness, staff & service
La habitabion recien remodelada pero en las areas comumes no hay mesas sillas ni camastros suficientes
La habitacion no estaba muy limpia, tenia un patip trasero sin mantenimiento no se podia utilizar, no hicieeon bien la limpieza dwl lugar, no lavan los baños, las instalaciones son bonitas pero les falta mucho mantenimiento.
Cesar
Stayed 2 nights in Feb 2026
Verified
6/10 Okay
EDGAR
3 Feb 2026
Liked: Cleanliness
El personal y la atención.
Nunca contestan en la recepción. Ni por llamada ni por WhatsApp.
Muy caro para lo que ofrece el hotel
EDGAR
Stayed 1 night in Jan 2026
Verified
4/10 Poor
Eduardo
28 Dec 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La recomendacion que les hacemos es que haya mas sazon en sus alimentos, que le den mas mantenimiento a sus instalaciones
El personal muy muy muy amable. El restaurante bastante bueno. El cuarto muy amplio y limpio. La decoracón me encantó. La alberca muy agradable y cálida. Quizá la tecnología está un poco desactualizada, el internet no llega realmente al cuarto y las televisiones están algo desactualizadas. Pero fuera de esos detalles pequeños, la experiencia es muy relajante.
Julio
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
ANGELINA
9 Nov 2025
Liked: Cleanliness, staff & service, amenities
Muy agradable. Personal muy amable, todo muy limpio. Excelente servicio en el restaurante que aún estando en la alberca te atienden para que al salir tu desayuno esté listo!
La alberca con agua termal deliciosa!
Simplemente es un buen lugar para descansar y pasar unos días en familia. Su alberca con agua termal esta genial. San Miguel de Allende está a 10 minutos y puedes ir a pasear a la ciudad.
Es un hotel muy tranquilo, la alberca principal muy limpia, los alimentos del restaurante de buena calidad y personal muy atento. Solo le falta un poco de atención en algunos de los alrededores