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The Westin San Jose

Photo gallery for The Westin San Jose

Featured image
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of The Westin San Jose

The Westin San Jose

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
302 South Market Street, San Jose, CA, 95113

Explore the area

  • Popular LocationSan Jose Convention Center1 min walk
  • Popular LocationPlaza de Cesar Chavez3 min walk
  • Popular LocationSAP Center at San Jose17 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)7 min drive

Choose dates to view prices

About this area

San Jose

Located in San Jose, The Westin San Jose is in the city centre and near the airport. San Jose Civic Auditorium and San Jose Museum of Art are cultural highlights, and travellers looking to shop may want to visit The Pruneyard Shopping Center and Santana Row Shopping Center. The Tech Interactive and Children's Discovery Museum are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • San Jose Convention Center - 1 min walk
  • San Jose Civic Auditorium - 2 min walk
  • Plaza de Cesar Chavez - 3 min walk
  • The Tech Interactive - 3 min walk
  • SAP Center at San Jose - 17 min walk

Getting around

  • Convention Center Station - 2 min walk
  • San Jose Diridon Station - 19 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 7 min drive

Restaurants

  • Il Fornaio(Temp. Closed) — 1 min walk
  • The Grill On The Alley - 3 min walk
  • McCormick & Schmick's - 3 min walk
  • Bijan Bakery and Café - 3 min walk
  • Social Policy - 4 min walk

About this property

The Westin San Jose

4-star San Jose hotel in Downtown San Jose with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and conference space are on-site. All 171 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. In-room free WiFi and iPod docking stations are standard, as are flat-screen TVs with digital channels.
The Westin San Jose offers 171 forms of accommodation with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 40-inch Flat-screen televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global), Safe Travels (WTTC - Global) and SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 23 per day)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: USD 17 for adults and USD 17 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Japanese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (8849 square feet)
  • Meeting rooms 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in fee for check-in between 1:00 PM and 5:00 PM (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 17 for adults and USD 17 for children (approximately)
  • Self-parking fee: USD 23 per day
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 1:00 PM and 5:00 PM (amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 500 out of 977 reviews
5 - Excellent 51%
Rating 4 - Good. 296 out of 977 reviews
4 - Good 30%
Rating 3 - Okay. 105 out of 977 reviews
3 - Okay 11%
Rating 2 - Poor. 46 out of 977 reviews
2 - Poor 5%
Rating 1 - Terrible. 30 out of 977 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay at the westin this weekend was very enjoyable. No complaints
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 1 night in Sep 2021

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness
Great location but has deteriorated since my last stay, went from a beautiful clean 4 star hotel to a motel 6 or worse.
Stayed 4 nights in Sep 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Quite average in service and amenities. For the rate they charge I was expecting more.
Stayed 5 nights in Aug 2021