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SureStayPlus Hotel by Best Western San Jose Central City

Photo gallery for SureStayPlus Hotel by Best Western San Jose Central City

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Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of SureStayPlus Hotel by Best Western San Jose Central City

SureStayPlus Hotel by Best Western San Jose Central City

2.5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
2650 Monterey Hwy, San Jose, CA, 95111

Explore the area

  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)13 min drive
  • Popular LocationAlum Rock Park14 min drive
  • Popular LocationApple Park Visitor Center14 min drive
  • Popular LocationLevi's Stadium15 min drive

Choose dates to view prices

About this area

San Jose

SureStayPlus Hotel by Best Western San Jose Central City is located in South San Jose, a neighbourhood in San Jose, and is in the city centre and near the airport. Mountain Winery and San Jose Municipal Golf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit California's Great America and Santa Clara County Fairgrounds. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Avaya Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Happy Hollow Park and Zoo - 4 min drive
  • Kelley Park - 5 min drive
  • Alum Rock Park - 14 min drive
  • Apple Park Visitor Center - 14 min drive
  • Levi's Stadium - 15 min drive

Restaurants

  • Chavez Supermarket - 4 min walk
  • La Costa del Sol - 11 min walk
  • City Diner - 12 min walk
  • Chick-fil-A - 12 min walk
  • Panera Bread - 14 min walk

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 13 min drive

About this property

SureStayPlus Hotel by Best Western San Jose Central City

San Jose hotel in South San Jose with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a sauna and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. All 57 rooms offer free WiFi and free wired Internet, TVs with cable channels, and comforts such as Egyptian cotton sheets and pillow menus. Other amenities available to guests include sitting areas, fridges and microwaves. Housekeeping is available once per stay.
SureStayPlus Hotel by Best Western San Jose Central City offers 57 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and free newspapers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This San Jose hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout curtains. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Fan
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 45-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October and November:
  • Business centre
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose
Hotel San Jose South
Holiday Inn Express San Jose Central City
SureStayPlus Hotel by Best Western San Jose Central City Hotel

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 198 out of 474 reviews
5 - Excellent 42%
Rating 4 - Good. 146 out of 474 reviews
4 - Good 31%
Rating 3 - Okay. 81 out of 474 reviews
3 - Okay 17%
Rating 2 - Poor. 29 out of 474 reviews
2 - Poor 6%
Rating 1 - Terrible. 20 out of 474 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Very clean and nice place to stay!
Stayed 2 nights in Dec 2021

2/5 Poor

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ice machine broken. Breakfast was pre packaged only two options due to covid. Looks like they sold half there parking lot and someone is building a hotel on it. Actively being constructed during stay just outside my room. TV did not work fixed myself by resetting satellite box and waiting 15 mins for reboot. Would not go back
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a place to sleep while we were visiting family. Clean and simple
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was new and nice. Staff friendly and helpful. Enjoyed our stay.
Stayed 1 night in Nov 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When I booked the room, the site said the stay included "full breakfast". There was no full breakfast. I just got a back with a re-wrapped bagel, juice box and yogurt. This is not the definition of full breakfast. I went back to their site and see that they changed the language to "breakfast included" and "on the go breakfast."
Stayed 1 night in Oct 2021