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SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property
Hotel with free breakfast, near Santa Clara County Fairgrounds

Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Lobby
Pool
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
The current price is AU$164
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Fan
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Fan
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(39 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Fan
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout curtains
Fan
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Fan
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(27 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Fan
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
2650 Monterey Hwy, San Jose, CA, 95111

What's nearby

  • Santa Clara County Fairgrounds - 15 min walk - 1.3 km
  • CSU San Jose State University - 4 min drive - 3.6 km
  • San Jose McEnery Convention Center - 6 min drive - 7.5 km
  • SAP Center at San Jose - 6 min drive - 7.9 km
  • Santana Row Shopping Center - 10 min drive - 13.6 km

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪The Boiling Crab - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

Hotel near Santa Clara County Fairgrounds
Located close to CSU San Jose State University and San Jose McEnery Convention Center, SureStay Plus Hotel by Best Western San Jose Central City provides a free breakfast buffet, dry cleaning/laundry services and a gym. For some rest and relaxation, visit the sauna. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a business centre.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Limo/town car service, an electric car charging station and luggage storage
  • A 24-hour front desk, multilingual staff and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 57 individually furnished rooms offer comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with shower/bath combinations and hairdryers
  • 45-inch TVs with premium channels
  • Wardrobes/cupboards, mini fridges and microwaves

Languages

English, Spanish

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels
  • Pay films

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October and November:
  • Business centre
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

Is SureStay Plus Hotel by Best Western San Jose Central City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western San Jose Central City?

As of 4 Aug 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Jose Central City on 10 Aug 2025 start from AU$164.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Plus Hotel by Best Western San Jose Central City?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western San Jose Central City?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Plus Hotel by Best Western San Jose Central City?

Checkout is at noon. Late check-out is available for a fee.

Where is SureStay Plus Hotel by Best Western San Jose Central City located?

Located in South San Jose, this hotel is 0.8 mi (1.2 km) from Santa Clara County Fairgrounds, and within 3 mi (5 km) of CSU San Jose State University and San Jose McEnery Convention Center. San Jose Center for the Performing Arts and Raging Waters are also within 6 mi (10 km). Capitol Station (Caltrain) is 21 minutes by foot.

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SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 450 out of 1008 reviews
Rating 8 - Good. 308 out of 1008 reviews
Rating 6 - Okay. 140 out of 1008 reviews
Rating 4 - Poor. 52 out of 1008 reviews
Rating 2 - Terrible. 58 out of 1008 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eno-Adjoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and well-maintained. We had a great stay, thank you!
Stayed 1 night in Aug 2025

8/10 Good

Esperanza

Liked: Property conditions & facilities
The place is good
Stayed 1 night in Jul 2025

10/10 Excellent

Suban

Liked: Cleanliness, amenities, property conditions & facilities
That good but old hotel
Stayed 1 night in Jun 2025

8/10 Good

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent priceand nice/private work out room
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff and a value at the price. We stayed to position for the airport and it was seamless.
Stayed 1 night in Jun 2025

10/10 Excellent

Bebs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and Parking available
Stayed 5 nights in Jun 2025

8/10 Good

Elizabeth

I always stay here and always have great customer service .
Stayed 1 night in May 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was limited parking area But Very nice rooms with plenty space Thanks.
Stayed 1 night in Jun 2025

8/10 Good

Melinda

Liked: Cleanliness, amenities
Stayed one night on way through town. Motel type property where you park by your door. Beds were comfortable, shower had great water pressure, spa was hot and enjoyable, fitness room was nice even had a sauna. It didn’t seem to be in the best neighborhood, but we had no problem walking down the street to get a pizza for dinner.
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Property conditions & facilities
Room and check in was fine. Having Holiday Inn staff handle the property was a surprise. But not as much as the fire alarm going off at 2:00AM and telling us that it had a low battery. Response time was less than optimum.
Stayed 1 night in Jul 2025

10/10 Excellent

Luzviminda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff andgood breakfast. Room is clean.
Stayed 2 nights in Feb 2025

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up looking for another place because the room had a vomit smell, so nasty that I can still smell when I think about it. Literaly no exageration it was the worst pay a little extra and stay somewhere else.
Stayed 1 night in Aug 2025

4/10 Poor

Alan

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and maintained
Stayed 3 nights in Jun 2025

6/10 Okay

Yuritzi

Disliked: Amenities
It’s a nice hotel. But there was noise all night our next room was parting all night and you can hear everything.
Stayed 1 night in May 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
The first room the carpet was wet from air conditioner to the bed. You had to go to Holiday Inn next door to check in. Hotel next door is newer and made this one look very old. Selected from a website as I didn’t know area and I felt worried about safety. 😳
Stayed 1 night in Jul 2025

4/10 Poor

Mario Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
There were ants in the room and they were not able to transfer me to another room and had to deal with the ants. We travel a lot and always always go to this hotel and had no issues until this last trip.
Stayed 3 nights in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised. Stayed two nights. Noisy weekenders, but was able to sleep well!
Stayed 2 nights in Apr 2025

6/10 Okay

Daisy

Liked: Staff & service
Disliked: Amenities
Room is clean but it does have an older feel to it which is what me be causing a smell, the bed was a little noisy, and the tv glitches out a lot. There a was a weird lady in the hall last night when I got to my bed wasn’t sure what to make of her.
Stayed 1 night in Jul 2025

10/10 Excellent

?????

Liked: Cleanliness, staff & service, property conditions & facilities
The staff made concessions and we checked in early, good pleasant service, cleanliness, very tasty breakfast!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Natalia

Nice stay, super clean and friendly.
Stayed 1 night in Jul 2024

6/10 Okay

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
The building is new and kept up very well. They offered breakfast*; variety of items.
Stayed 1 night in Feb 2025

8/10 Good

EDELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and friendly staff.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Clean room, quiet area except for the neighbor in room 107 (loud aguing and make up time), a bit of ants in the shower but was taken care of quickly, better breakfast options than other hotels and good customer service.
Stayed 2 nights in Jan 2025

8/10 Good

Judy

Liked: Cleanliness, property conditions & facilities
Very clean, nice beds
Stayed 1 night in Oct 2024

10/10 Excellent

Maria Teresa

Liked: Amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2024