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Arena Hotel

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Pillow-top beds, blackout curtains, iron/ironing board, free WiFi
Pillow-top beds, blackout curtains, iron/ironing board, free WiFi
Pillow-top beds, blackout curtains, iron/ironing board, free WiFi
Pillow-top beds, blackout curtains, iron/ironing board, free WiFi

Overview of Arena Hotel

Arena Hotel

3 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks
817 The Alameda, San Jose, CA, 95126

Explore the area

  • Popular LocationSAP Center at San Jose8 min walk
  • Popular LocationSan Pedro Square16 min walk
  • Popular LocationChildren's Discovery Museum19 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)8 min drive

Choose dates to view prices

About this area

San Jose

Located in San Jose, Arena Hotel is near a metro station. Travellers eager for a bit of culture can stop by San Jose Center for the Performing Arts, while those who have shopping on the agenda may want to visit Santana Row Shopping Center and Westfield Valley Fair Shopping Mall. Check out an event or a game at SAP Center at San Jose, and consider making time for California's Great America, a top attraction not to be missed.

What's nearby

  • SAP Center at San Jose - 8 min walk
  • Adobe Corporate Headquarters - 15 min walk
  • San Pedro Square - 16 min walk
  • St. Joseph Cathedral Basilica - 19 min walk
  • Children's Discovery Museum - 19 min walk

Getting around

  • Diridon Station - 6 min walk
  • San Jose Diridon Station - 7 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 8 min drive

Restaurants

  • Crema Coffee Roasting Company - 3 min walk
  • Sushi Infinity - 3 min walk
  • Crema Coffee Roasting Company - 6 min walk
  • Rosie’s New York Pizza - 8 min walk
  • Zona Rosa - 10 min walk

About this property

Arena Hotel

3-star hotel, walk to SAP Center at San Jose
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a computer station. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and a front desk safe are on-site. All 89 rooms provide conveniences such as fridges and microwaves, plus in-room free WiFi and flat-screen TVs with cable channels. Pillowtop beds, coffee makers and hairdryers are among the other amenities available to guests.
Arena Hotel offers 89 forms of accommodation with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. 42-inch Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Restaurant
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Discover; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Arena Hotel
Arena Hotel San Jose
Arena San Jose
Arena Hotel Hotel
Arena Hotel San Jose
Arena Hotel Hotel San Jose

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 491 out of 1396 reviews
5 - Excellent 35%
Rating 4 - Good. 439 out of 1396 reviews
4 - Good 31%
Rating 3 - Okay. 231 out of 1396 reviews
3 - Okay 17%
Rating 2 - Poor. 120 out of 1396 reviews
2 - Poor 9%
Rating 1 - Terrible. 115 out of 1396 reviews
1 - Terrible 8%

3.9/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

1/5 Terrible

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms smell of strong cleaning products. I left the windows open and the smell was still bad. Beds are uncomfortable. Staff is friendly.
Stayed 1 night in Oct 2021

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service
The front desk clerk was very rude during our check in and barely spoke a word or acknowledged us. He also had his mask pulled down around his chin, despite the several signs announcing the mask requirement taped to the plexiglass around the front desk. Our room was god-sized, but we were not impressed otherwise. The lock was broken off the window so we couldn’t open it, there is mold all over the bathroom ceiling, the bathtub looked really dirty, and there was even a large beetle in one corner of the ceiling of the main space. We didn’t ask for another room because the staff had already been rude and we were in a hurry to get to a Sharks game. The only reason I would recommend anyone stay here is the free parking and close proximity to SAP Center.
Stayed 1 night in Oct 2021

3/5 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, stained and old carpet, A/C worked whenever it wanted, hot tube had a crack and the pillows were very uncomfortable the only thing I liked was the hotel is very close to the SAP
Stayed 1 night in Oct 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service
The gentleman that checked us in was very very rude! We’ve stayed at this hotel many times in the past and we will not be back. He practically threw our room card at my husband. He never acknowledged us with a hello or anything!!! I will be calling management today
Stayed 1 night in Oct 2021